Manager of Site Reliability Engineering (Auth0)

Okta; Ashington; Remote; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Work from home opportunities

Health + Wellness

Financial Benefits

Time Off

Resources

Job summary

Okta is seeking a Manager, Site Reliability Engineer to lead a skilled team responsible for the reliability of the Auth0 platform used by millions of users worldwide. You will translate the organizational vision into actionable roadmaps, drive cross-functional initiatives, and mentor engineers to grow as technical leaders.

The role emphasizes 24/7 on-call participation, scalable infrastructure, and a culture of continuous learning and blameless incident response.

Qualifications

• Strong programming skills in Go or Python with production-grade tools and automation.
• 3+ years of hands-on team leadership in SRE or software engineering in cloud-native environments.
• 8+ years total industry experience.

Responsibilities

• Lead the SRE team’s technical direction and roadmaps across product and platform teams.
• Manage 24/7 on-call rotations and direct incident troubleshooting for critical systems.
• Design and implement monitoring, alerting, and automation to improve reliability and reduce toil.
• Mentor engineers, foster a blameless culture, and drive reliability best practices.
• Represent reliability in architectural reviews and strategic planning.

Skills

Go

Python

Leadership

Communication

Terraform

Kubernetes

AWS

Azure

Mentoring

Incident response

Tools

Terraform

Kubernetes

Docker

AWS

Azure

Job description

• The SRE Leadership Team at Okta is the backbone of our platform’s reliability and operational excellence
• We are a forward-thinking group of engineers and leaders who believe that great infrastructure is invisible—just works
• Our team champions a culture of continuous learning, data-driven decision-making, and blameless incident response
• We work at the intersection of product engineering, architecture, and operations to ensure Auth0 remains the trusted authentication platform for millions of users worldwide
• As a Manager, Site Reliability Engineer, you’ll lead this team with a focus on scalability, resilience, and empowering engineers to grow as technical leaders
• Lead the SRE team’s technical direction, translating organizational vision into actionable roadmaps while driving complex, cross-functional initiatives across product and platform teams
• Operate at scale through hands‑on participation in 24/7 on‑call rotations (follow‑the‑sun weekdays, shared weekends), directly troubleshooting and remediating incidents on critical systems
• Build infrastructure resilience, designing and implementing monitoring, alerting, and automation improvements that reduce toil and elevate operational efficiency
• Champion reliability best practices, establishing policies and cultural standards that embed observability, resilience, and software engineering rigor into all engineering efforts
• Mentor and develop SRE talent, elevating team capabilities through pair programming, design discussions, and code reviews while fostering a culture of continuous learning
• Represent reliability as a senior technical leader in architectural reviews and strategic planning, ensuring reliability is a core consideration in major engineering decisions

Benefits

• Work from home opportunities
• Health + Wellness
• Financial Benefits
• Pay + Incentives
• Time Off
• Everyday Living
• Resources

Strong programming skills in Go or Python, with a track record of building and maintaining production‑grade tools, automation, and infrastructure solutionsExceptional communication skills—both verbal and written—enabling you to drive clarity during high‑pressure incidents and articulate complex concepts to diverse stakeholdersStrategic vision and technical depth, combining leadership acumen with hands‑on technical excellence and a passion for mentoring senior engineers and shaping team directionProven ability to build and lead high‑performing teams in globally distributed, remote‑first environments with strong interpersonal and collaboration skillsDeep expertise in cloud platforms (AWS, Azure) and infrastructure as code (Terraform), with proven experience managing cloud‑native architectures including containers, Kubernetes, microservices, and databasesData‑driven mindset grounded in SRE principles: blameless culture, systematic problem‑solving, and the ability to apply software engineering approaches to operational challenges3+ years of hands‑on team leadership in SRE or software engineering roles within cloud‑native environments, combined with 8+ years of total industry experienceThis position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hireContributions to open‑source infrastructure or observability toolingExperience designing and implementing comprehensive incident response programs and runbook automationExperience leading reliability initiatives that directly improved system uptime and reduced incident response times at scale