Senior Site Reliability Engineer

Imanage; Belfast City District; On-site; GBP 85,000 - 120,000; Full time

Benefits offered by this job

Private medical insurance

Pension contributions matching

Annual performance bonus

Flexible time‑off policy

Wellness days & learning resources

Job summary

iManage is seeking a Senior Site Reliability Engineer in Belfast to build middleware and platform guardrails, empower developers, and reduce customer pain. You’ll mentor teams, drive reliability practices, and contribute to a cloud‑native, secure platform across a global organization.

Join a hybrid team collaborating on incident management, platform resilience, and automation. A bachelor's in a computing field plus strong SRE experience are highly valued.

Qualifications

• Experience writing design documents, post-mortems, and refactoring application code.
• Built automation to reduce operational burden or developed internal SaaS tools.
• Ability to advocate for SRE principles (e.g., SLOs vs SLAs) and introduce them effectively.
• Experience in public cloud or hosted datacenter environments (Azure and AKS preferred).
• A passion for collaborative teamwork and influencing reliability best practices across teams.

Responsibilities

• Eliminating TOIL through automation and software development.
• Partnering cross‑functionally with application teams and internal stakeholders.
• Creating a modern, cloud‑native platform that is resilient, cost‑effective, and secure by default.
• Scaling cloud infrastructure to support our Kubernetes‑based ecosystem.
• Maintaining the freshness and utility of platform services.
• Improving the security posture of our products.
• Designing automation, orchestration, observability, and disaster readiness into our products.
• Participating in production support and on‑call rotations, providing senior‑level guidance during critical events.
• Leading incident management and post‑incident retrospectives, and coaching teams in these practices.

Skills

SRE principles advocacy

Automation & tooling

Cloud experience (Azure)

Collaboration & mentoring

Programming (Java Python Golang)

Post-mortems & design docs

Education

Bachelor's degree in Computer Engineering or related field

Tools

Kubernetes

Docker

Terraform

Chef

AKS

Job description

Senior Site Reliability Engineer • Belfast, GB

SRE is part of a global organization that leverages the latest technology to communicate with our colleagues across the globe.

We organize ourselves into distributed teams – SRE teams are anchored to iManage offices across the globe. Tuesdays and Thursdays are dedicated to in‑office collaboration, rapid innovation, and developing a sense of belonging at iManage. Mondays and Fridays are reserved for remote‑friendly focus time to get things done. This hybrid arrangement gives you the best of both work styles.

Being a Senior Site Reliability Engineer at iManage means you are an engineer, a builder, and a systems thinker. You’ll create middleware and platform guardrails that empower developers to innovate quickly and reliably. You combine deep technical judgment with empathy to eliminate customer pain, especially when working with enthusiastic teams stewarding the world’s most privileged data. You uplift those around you, act as a subject matter expert, mentor others, and drive change.

Responsibilities

• Eliminating TOIL through automation and software development.
• Partnering cross‑functionally with application teams and internal stakeholders.
• Creating a modern, cloud‑native platform that is resilient, cost‑effective, and secure by default.
• Scaling cloud infrastructure to support our Kubernetes‑based ecosystem.
• Maintaining the freshness and utility of platform services.
• Improving the security posture of our products.
• Designing automation, orchestration, observability, and disaster readiness into our products.
• Participating in production support and on‑call rotations, providing senior‑level guidance during critical events.
• Leading incident management and post‑incident retrospectives, and coaching teams in these practices.

Qualifications

• Experience writing design documents, post‑mortems, and refactoring application code.
• Built automation to reduce operational burden or developed internal SaaS tools.
• Ability to advocate for SRE principles (e.g., SLOs vs SLAs) and introduce them effectively.
• Experience in public cloud or hosted datacenter environments (Azure and AKS preferred).
• A passion for collaborative teamwork and influencing reliability best practices across teams.

Bonus Qualifications

• Hands‑on experience with Linux server stacks (Ubuntu/Debian preferred).
• Knowledge of cloud provisioning platforms (Terraform preferred).
• Exposure to configuration management tools (Chef preferred).
• Experience with containerization/clustering technologies (Docker preferred).
• Familiarity with observability and alerting tools (Prometheus/Grafana or ELK/EFK).
• Practical experience with CI/CD pipelines and rollout strategies.
• A bachelor’s degree (or equivalent experience) in Computer Engineering or related field.
• Proficiency in one or more programming languages (e.g., Java, Python, Golang).
• Familiarity with scripting languages (e.g., PowerShell, Bash, Python, Ruby).

At iManage

We welcome those that come with a growth mindset and a hunger for learning; if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways.

iManage is committed to building a diverse and inclusive environment, and encourages everyone to show up as their full authentic selves.

What you'll get

Join a rapidly evolving, industry‑leading SaaS company on an exciting journey of growth and scalability. Take on meaningful, high‑impact challenges by leveraging cutting‑edge technologies and best‑in‑class protocols to drive innovation. Own your career path with our internal development framework.

Ask us more about this!

Expand your skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower you to balance personal time with professional commitments. Collaborate in a modern, open‑plan workspace featuring a gaming area, free snacks and drinks, and regular social events.

Benefits and Compensation

Building an inclusive environment where you’re encouraged to help shape the culture by bringing your unique perspective. Providing a market‑leading salary determined through a fair and consistent process, equitable for all employees, and regularly reviewed against industry benchmarks. Rewarding you with an annual performance‑based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay). Matching your pension contribution (up to 6%). Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with everyday costs. Providing group life cover, including life insurance, income protection, and critical illness protection. Encouraging use of our top‑tier flexible time‑off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed. Having multiple company wellness days each year to prioritize mental health and well‑being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well‑being, strengthens professional resilience, and empowers parental success through expert‑led training and resources.

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicate from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [e-mail] so our team members can review.

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com. Please see our recruitment privacy statement for more information on how we handle your personal data.