Manager, Local Literature Surveillance

Johnson & Johnson Services, Inc.; Thatcham; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Job summary

Johnson & Johnson is seeking a Manager, Local Literature Surveillance to lead the strategic oversight of local literature surveillance across 80+ territories within the Global Medical Safety organization. The role directs outsourced operations, vendor partnerships, and ensures compliant, timely, high-quality execution of monitoring activities in support of pharmacovigilance obligations.

The successful candidate will drive governance, stakeholder engagement, operational excellence, and process

Qualifications

• Bachelor's degree in Life Sciences, Pharmacy, Healthcare, Business Administration, or a related discipline; advanced degree preferred.
• 6+ years of experience in pharmacovigilance, literature surveillance, medical safety operations, or a related field.
• Strong understanding of local literature surveillance requirements and regulatory expectations across multiple international territories.
• Experience managing outsourced service providers and strategic vendor relationships, including performance oversight, service delivery management, governance, and continuous improvement.
• Demonstrated experience working within a complex matrix organization, collaborating effectively across regions, functions, and cultures.
• Proven project and operational leadership experience, including managing large-scale initiatives, process transformations, and global operating models.
• Experience managing controlled documents, procedural governance, and quality system documentation, including accountability for guidance documents and standards.
• Demonstrated ability to lead cross-functional initiatives and influence stakeholders without direct authority.
• Strong analytical, problem-solving, organizational, and decision-making skills with the ability to manage competing priorities in a complex environment.
• Excellent written and verbal communication skills with demonstrated ability to communicate effectively with senior leaders, vendors, and global stakeholders.
• Ability to collaborate effectively across multiple time zones and geographically dispersed teams.
• Proficiency in English, both written and verbal.

Responsibilities

• Leading the governance and oversight of outsourced local literature surveillance operations, managing strategic vendor partnerships to ensure compliant, high-quality service delivery, achievement of performance targets, effective issue resolution, and continuous process improvement.
• Providing leadership and subject matter expertise in local literature surveillance processes, associated safety systems, and end-to-end operational workflows.
• Serving as the business owner for local literature surveillance governance, maintaining accountability for controlled documents, policies, procedures, and global standards, including oversight of applicable guidance documents.
• Building and maintaining effective partnerships with cross-functional stakeholders across EMEA, Asia Pacific, and other global regions to ensure alignment, compliance, and operational excellence.
• Driving standardization, scalability, and continuous improvement across local literature surveillance processes and systems.
• Leveraging knowledge of Local Medical safety and related pharmacovigilance processes to support effective oversight, decision-making, and issue management.
• Supporting other projects as needed.

Skills

Leadership

Stakeholder engagement

Vendor management

Regulatory knowledge

Analytical thinking

English proficiency

Education

Bachelor's degree

Advanced degree preferred

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Belgium R-108608, Germany R-108609, Portugal R-108610, United Kingdom R-104253

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Job Function:

Job Sub Function:

Job Category:

All Job Posting Locations:

Beerse, Antwerp, Belgium, Lisbon, Portugal, Maidenhead, Berkshire, United Kingdom, Neuss, North Rhine-Westphalia, Germany

Job Description:

We are searching for the best talent for a Manager, Local Literature Surveillance to join the Global Medical Safety organization. The primary locations are the UK, Belgium, Germany, and Portugal.

The Manager, Local Literature Surveillance is responsible for the strategic oversight and continuous improvement of local literature surveillance activities across 80+ territories. This role leads outsourced local literature operations and vendor partnerships, ensuring the compliant, timely, and high-quality execution of local literature monitoring activities in support of Johnson & Johnson's global pharmacovigilance obligations.

The successful candidate will drive vendor governance, stakeholder engagement, operational excellence, and process improvement while partnering with local stakeholders to advance local literature surveillance.

You will be responsible for:

• Leading the governance and oversight of outsourced local literature surveillance operations, managing strategic vendor partnerships to ensure compliant, high-quality service delivery, achievement of performance targets, effective issue resolution, and continuous process improvement.
• Providing leadership and subject matter expertise in local literature surveillance processes, associated safety systems, and end-to-end operational workflows.
• Serving as the business owner for local literature surveillance governance, maintaining accountability for controlled documents, policies, procedures, and global standards, including oversight of applicable guidance documents.
• Building and maintaining effective partnerships with cross-functional stakeholders across EMEA, Asia Pacific, and other global regions to ensure alignment, compliance, and operational excellence.
• Driving standardization, scalability, and continuous improvement across local literature surveillance processes and systems.
• Leveraging knowledge of Local Medical safety and related pharmacovigilance processes to support effective oversight, decision-making, and issue management.
• Supporting other projects as needed

Qualifications

Required

• Bachelor's degree in Life Sciences, Pharmacy, Healthcare, Business Administration, or a related discipline; advanced degree preferred.
• Minimum 6 years of experience in pharmacovigilance, literature surveillance, medical safety operations, or a related field.
• Strong understanding of local literature surveillance requirements and regulatory expectations across multiple international territories.
• Experience managing outsourced service providers and strategic vendor relationships, including performance oversight, service delivery management, governance, and continuous improvement.
• Demonstrated experience working within a complex matrix organization, collaborating effectively across regions, functions, and cultures.
• Proven project and operational leadership experience, including managing large-scale initiatives, process transformations, and global operating models.
• Experience managing controlled documents, procedural governance, and quality system documentation, including accountability for guidance documents and standards.
• Demonstrated ability to lead cross-functional initiatives and influence stakeholders without direct authority.
• Strong analytical, problem-solving, organizational, and decision-making skills with the ability to manage competing priorities in a complex environment.
• Excellent written and verbal communication skills with demonstrated ability to communicate effectively with senior leaders, vendors, and global stakeholders.
• Ability to collaborate effectively across multiple time zones and geographically dispersed teams.
• Proficiency in English, both written and verbal.

Preferred

• Experience in working in Local Medical Safety.
• Experience supporting regulatory inspections, audits, CAPA management, and quality systems.
• Experience leading vendor governance programs and outsourced pharmacovigilance operations.

Leadership Expectations

• Demonstrate a strong commitment to patient safety, quality, compliance, and Johnson & Johnson Credo values.
• Build trusted partnerships across functions, geographies, and external organizations.
• Drive accountability and results through effective stakeholder engagement and vendor management.
• Leverage data and insights to improve operational performance and shape strategy.
• Lead through complexity and ambiguity while maintaining a focus on quality and execution.
• Champion innovation, continuous improvement, and scalable solutions that support global pharmacovigilance operations.