Manager, Local Literature Surveillance

7360-Janssen-Cilag Limited Legal Entity; Maidenhead; On-site; GBP 90,000 - 130,000; Full time

Job summary

Johnson & Johnson in Maidenhead, United Kingdom, seeks a Manager, Local Literature Surveillance to oversee local literature surveillance across 80+ territories within the Global Medical Safety organization.

The role leads outsourced operations and vendor partnerships, ensuring compliant, timely, high-quality monitoring and governance in support of global pharmacovigilance obligations.

Qualifications

• Bachelor's degree in Life Sciences, Pharmacy, Healthcare, Business Administration, or a related discipline.
• Minimum 6 years in pharmacovigilance, literature surveillance, medical safety operations, or a related field.
• Strong understanding of local literature surveillance requirements across multiple international territories.
• Experience managing outsourced service providers and strategic vendor relationships, including performance oversight, service delivery management, governance, and continuous improvement.

Responsibilities

• Leading the governance and oversight of outsourced local literature surveillance operations, managing strategic vendor partnerships to ensure compliant, high-quality service delivery, achievement of performance targets, effective issue resolution, and continuous process improvement.
• Providing leadership and subject matter expertise in local literature surveillance processes, associated safety systems and end-to-end operational workflows.
• Serving as the business owner for local literature surveillance governance, maintaining accountability for controlled documents, policies, procedures, and global standards, including oversight of applicable guidance documents.
• Building and maintaining effective partnerships with cross-functional stakeholders across EMEA, Asia Pacific, and other global regions to ensure alignment, compliance, and operational excellence.
• Driving standardization, scalability, and continuous improvement across local literature surveillance processes and systems.
• Leveraging knowledge of Local Medical safety and related pharmacovigilance processes to support effective oversight, decision-making, and issue management.
• Supporting other projects as needed.

Skills

Leadership

Vendor governance

Pharmacovigilance

Cross-functional collaboration

Project management

Communication skills

Analytical thinking

Education

Bachelor's degree in Life Sciences, Pharmacy, Healthcare, Business Administration, or a related discipline

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): Belgium R-108608, Germany R-108609, Portugal R-108610, United Kingdom R-104253 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Job Function: Product Safety

Job Sub Function: Drug & Product Safety Operations

Job Category: People Leader

All Job Posting Locations: Beerse, Antwerp, Belgium, Lisbon, Portugal, Maidenhead, Berkshire, United Kingdom, Neuss, North Rhine-Westphalia, Germany

Job Description:

We are searching for the best talent for a Manager, Local Literature Surveillance to join the Global Medical Safety organization. The primary locations are the UK, Belgium, Germany, and Portugal. The Manager, Local Literature Surveillance is responsible for the strategic oversight and continuous improvement of local literature surveillance activities across 80+ territories. This role leads outsourced local literature operations and vendor partnerships, ensuring the compliant, timely, and high-quality execution of local literature monitoring activities in support of Johnson & Johnson's global pharmacovigilance obligations. The successful candidate will drive vendor governance, stakeholder engagement, operational excellence, and process improvement while partnering with local stakeholders to advance local literature surveillance.

You will be responsible for:

• Leading the governance and oversight of outsourced local literature surveillance operations, managing strategic vendor partnerships to ensure compliant, high-quality service delivery, achievement of performance targets, effective issue resolution, and continuous process improvement.
• Providing leadership and subject matter expertise in local literature surveillance processes, associated safety systems and end-to-end operational workflows.
• Serving as the business owner for local literature surveillance governance, maintaining accountability for controlled documents, policies, procedures, and global standards, including oversight of applicable guidance documents.
• Building and maintaining effective partnerships with cross-functional stakeholders across EMEA, Asia Pacific, and other global regions to ensure alignment, compliance, and operational excellence.
• Driving standardization, scalability, and continuous improvement across local literature surveillance processes and systems.
• Leveraging knowledge of Local Medical safety and related pharmacovigilance processes to support effective oversight, decision-making, and issue management.
• Supporting other projects as needed.

Qualifications Required:

• Bachelor's degree in Life Sciences, Pharmacy, Healthcare, Business Administration, or a related discipline; advanced degree preferred.
• Minimum 6 years of experience in pharmacovigilance, literature surveillance, medical safety operations, or a related field.
• Strong understanding of local literature surveillance requirements and regulatory expectations across multiple international territories.
• Experience managing outsourced service providers and strategic vendor relationships, including performance oversight, service delivery management, governance, and continuous improvement.
• Demonstrated experience working within a complex matrix organization, collaborating effectively across regions, functions, and cultures.
• Proven project and operational leadership experience, including managing large-scale initiatives, process transformations, and global operating models.
• Experience managing controlled documents, procedural governance, and quality system documentation, including accountability for guidance documents and standards.
• Demonstrated ability to lead cross-functional initiatives and influence stakeholders without direct authority.
• Strong analytical, problem-solving, organizational, and decision-making skills with the ability to manage competing priorities in a complex environment.
• Excellent written and verbal communication skills with demonstrated ability to communicate effectively with senior leaders, vendors, and global stakeholders.
• Ability to collaborate effectively across multiple time zones and geographically dispersed teams.
• Proficiency in English, both written and verbal.

Preferred Experience:

• Experience in working in Local Medical Safety.
• Experience supporting regulatory inspections, audits, CAPA management, and quality systems.
• Experience leading vendor governance programs and outsourced pharmacovigilance operations.

Leadership Expectations:

• Demonstrate a strong commitment to patient safety, quality, compliance, and Johnson & Johnson Credo values.
• Build trusted partnerships across functions, geographies, and external organizations.
• Drive accountability and results through effective stakeholder engagement and vendor management.
• Leverage data and insights to improve operational performance and shape strategy.
• Lead through complexity and ambiguity while maintaining a focus on quality and execution.
• Champion innovation, continuous improvement, and scalable solutions that support global pharmacovigilance operations.

Required Skills:

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at https://www.jnj.com/. Our Credo calls on us to respect the dignity of every individual and create an environment for all people to thrive. Throughout the recruitment process - from application through hiring - we are committed to providing reasonable accommodations/adjustments for qualified candidates with disabilities. If you need support at any stage of the recruitment process, please complete our candidate accommodation request form so we can assist you.