Manager, Forward Deployed Engineering - London

OpenAI; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Relocation assistance

Travel allowance

Job summary

Slope is seeking an FDE Manager in London to lead a team responsible for delivering production systems using frontier models. The role includes collaboration with Product and Research teams, ensuring smooth deployments, and managing a hybrid work model that requires 3 days in-office work weekly. Ideal candidates will have over 8 years of engineering experience, with at least 2 years in management, and a background in JavaScript or Python programming.

Qualifications

• 8+ years of engineering or technical delivery experience.
• 2+ years of managing high-performing teams.
• Competence in writing and reviewing code in Javascript or Python.

Responsibilities

• Lead and grow a team of FDE delivering production systems.
• Ensure end-to-end delivery outcomes through coordination and technical quality.
• Codify successful practices into tools and playbooks.
• Notice early indicators of potential issues.
• Elevate team performance through clarity and support growth.

Skills

Engineering or technical delivery experience

Managing high-performing teams

Production-grade code in Javascript or Python

Complex problem-solving

Agility in ambiguous environments

Effective communication

Job description

Location

London, UK

Employment Type

Full time

Location Type

Hybrid

Department

Model Deployment for Business

About the team

OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.

About the role

As an FDE manager, you’ll lead FDEs through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field.

You’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how durable your team and delivery model prove to be.

This role is based in London. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. This role also will require travel up to 25%.

In this role you will

• Lead and grow a team of FDE delivering production systems with frontier models.
• Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality.
• Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community.
• Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices.
• Use judgement to distinguish what requires action and what does not.
• Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback.
• Define how we staff and support field teams that can scale without added complexity.

You might thrive in this role if you

• Bring 8+ years of engineering or technical delivery experience, including 2+ years managing high-performing FDE or customer-facing engineers.
• Have led high‑pressure technical projects from prototype to production.
• Write and review production‑grade code across frontend and backend using Javascript or Python.
• Simplify complex work and make fast, sound decisions under pressure.
• Elevate team performance through clarity, not process.
• Operate with urgency in ambiguous or evolving environments.
• Translate field experience into sharp, actionable feedback for Product and Research.
• Build deep trust with your team by modeling calm, focus, and judgment when it matters most.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.