Manager, Facilities and Office Services

Ryan LLC; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global facilities management company located in London is seeking a Manager, Facilities and Office Services. The successful candidate will manage mail service, supply procurement, and various administrative support functions. This role requires a bachelor’s degree and 4-6 years of relevant experience. Key responsibilities include coordinating assignments, collaborating with business leaders, and ensuring compliance with operational standards. The position offers competitive compensation and a flexible work environment.

Benefits

Competitive Compensation and Benefits

Home Office Stipend

Business Connectivity Reimbursement

Gym Membership or Equipment Reimbursement

LinkedIn Learning Subscription

Flexible Work Environment

Tuition Reimbursement After One Year of Service

Accelerated Career Path

Award-Winning Culture & Community Outreach

Qualifications

• 4 to 6 years of relevant experience required.
• Ability to manage multiple time-sensitive projects.
• Proven ability to gather requirements from internal customers.

Responsibilities

• Manages global office mail service and supply procurement functions.
• Coordinates work assignments to deliver service levels.
• Acts as a key interface with regional business leaders.

Skills

Excellent people skills

Team-building skills

Strong initiative

Customer solutions-oriented

Excellent communication skills

Organizational skills

Planning skills

Multi-tasking abilities

Education

Bachelor's degree (B.A. or B.S.)

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft PowerPoint

Outlook

Job description

Manager, Facilities and Office Services page is loaded

Manager, Facilities and Office Services

Apply locations London time type Full time posted on Posted 14 Days Ago job requisition id R0016566

Why Ryan?

• Competitive Compensation and Benefits

• Home Office Stipend

• Business Connectivity Reimbursement (Phone/Internet)

• Gym Membership or Equipment Reimbursement

• LinkedIn Learning Subscription

• Flexible Work Environment

• Tuition Reimbursement After One Year of Service

• Accelerated Career Path

• Award-Winning Culture & Community Outreach

The Manager, Facilities and Office Services (“Manager”) manages global office mail service and supply procurement functions, as well as various facilities administrative support responsibilities, to promote cost efficiencies and the highest levels of customer service. The Manager reports and assists the Director, Facilities and Office Services for real estate portfolio management, business unit occupancy planning, emergency response programs, transaction management, design, construction, relocation, furnishings, and specific requirements at Ryan’s facilities globally.

Duties and Responsibilities as they align with Ryan’s Key Results:

People

• Partners with the SVP, CREO in support of planning, designing, and execution to deliver Class A office space, construction services, furnishings, security, audio/visual equipment, relocations, and other projects as required.
• Directs Office Services staff and advises location site administrators for mail and office supply procurement, coordinating work assignments to deliver expected service levels to Ryan's internal clients.
• Creates a positive work environment, ensuring the team is engaged.

Client

• Acts as a key interface with regional business leaders and office services suppliers.
• Responds to Facilities’ issues and maintenance matters in a tactful, supportive, and expedient manner, supporting business operations and minimizing associated expenses.
• Controls work orders to ensure service assignments are completed promptly.
• Collaborates with cross-functional teams to support the acquisition and integration process, ensuring a seamless transition into the organization.

Values

• Collaborates and assists in planning, procurement, and maintenance of furniture, equipment, copiers, signage, artwork, stationery, and business cards, office and coffee/break room vending supplies to minimize interruption, control expenses, and improve service quality and efficiency of all offices in the global footprint.
• Maintains accurate documentation necessary in the management of Ryan’s Facilities business policies and processes.
• Conducts office assessments and takes actions necessary to ensure offices and equipment are maintained at an elevated level.
• Supports and maintains standards for Ryan office locations pertaining to construction, furniture, fixtures, and Facilities and Office Services business processes.
• Proactively identifies and makes recommendations to reduce costs and increase efficiencies concerning equipment, resources, and processes.
• Researches, negotiates, and administers national purchasing contracts.
• Performs other duties as assigned.

Education and Experience:

• A bachelor’s degree (B.A. or B.S.) and four to six years of relevant experience, or equivalent combination of education and experience, is required.

Other Skills and Abilities:

• Excellent people skills.
• Collaborator, able to work independently but with effective team-building skills.
• Demonstrates strong initiative and work ethic.
• Customer solutions-oriented, with the ability to listen and define actions that satisfy customer needs.
• Proven ability to gather requirements from internal customers to understand the context and business needs driving requests.
• Excellent written and verbal communication, organizational, and planning skills.
• Ability to multi-task, follow through, and prioritize multiple time-sensitive projects.
• Proven ability to work with budgets focused on planned expense controls.

Computer Skills:

• To perform this job successfully, an individual must have a good working knowledge and proficiency of Microsoft Word, Excel, Access, PowerPoint, Outlook, and Internet navigation and research.

Certificates and Licenses:

• Valid driver’s license required.

Supervisory Responsibilities:

• Directly supervises employees in the Facilities department and fulfills management responsibilities following the Firm's policies and applicable laws.

About Us

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records.

Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law.

It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our People Group at 972.934.0022 or [e-mail] if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable a ccommodation in order for you to perform its essential functions.

Click here to view the entire EEO poster and supplement.

*Notice to Canada Candidates – In accordance with the Accessibility for Ontarians with Disabilities Act ( AODA ) and the Canadian Human Rights Act , Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request. Ryan welcomes and encourages applications from people with disabilities*.

Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information . To change or modify any personal information previously provided, please click here to access our Data Subject Access Request form .