Manager - Commercial Lending Direct

Lloyds Banking Group; Leeds; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading financial institution is looking for a Manager for their Commercial Lending Direct team. This role involves leading a team to provide exceptional telephony service to clients, focusing on Commercial Lending. The ideal candidate will have leadership experience, a strong understanding of credit processes, and excellent communication skills. Join us to help drive growth and support clients effectively.

Benefits

Pension contribution up to 15%

Bonuses

Share schemes

Flexible benefits

30 days' holiday plus bank holidays

Wellbeing initiatives

Qualifications

• Leadership experience managing small to medium teams.
• Proven track record of driving performance.
• Understanding of Commercial Lending and credit processes.

Responsibilities

• Manage, motivate, develop, and appraise team members.
• Monitor and evaluate team performance against objectives.
• Collaborate with bank RMs and ADs to maximize referrals.

Skills

Leadership

Communication

Analytical

Organizational

Relationship-building

Job description

Join to apply for the Manager - Commercial Lending Direct role at Lloyds Banking Group

About This Opportunity

This is an exciting opportunity for a highly motivated professional to lead the Commercial Lending Direct team within Specialist Commercial Banking Sales. You will lead a team of 6 colleagues to provide a first-class remote telephony service to customers with Commercial Lending requirements. Our goal is to put customers first, keep banking simple, and make a difference together to help Britain prosper. The Commercial Lending Direct team is part of the Specialist Commercial Banking Sales within the Commercial Banking Coverage Business and supports Business & Commercial Banking clients with Term Lending, Overdrafts, and Corporate Card facilities up to £250k.

The team is well established and recognized across the business as credit specialists, continuing to drive growth and support to clients.

Key Accountabilities

1. Manage, motivate, develop, coach, and appraise team members to achieve business goals, promoting equal opportunities.

2. Develop team capabilities and working practices, supporting proposition shaping, workflow management, operational efficiencies, and risk and compliance management.

3. Monitor and evaluate team performance against objectives, recognizing achievements and addressing issues.

4. Model client-centric behaviour and challenge non-client-centric practices.

5. Collaborate with bank RMs and ADs to maximize referrals.

6. Adapt to evolving lending processes with flexibility and resilience.

What You'll Need

1. Leadership experience managing small to medium teams, including coaching and performance management.

2. Proven track record of driving performance with strong prioritization and organizational skills.

3. Understanding of Commercial Lending, credit processes, and associated risks.

4. Excellent communication, analytical, and numerical skills for credit assessment support.

5. Proactive, growth-minded, adaptable to change.

6. Strong collaborator with relationship-building skills.

Useful Experience

1. Experience in proposition shaping and workflow management.

2. Knowledge of risk and compliance in commercial banking.

Why Lloyds Banking Group?

We are committed to diversity, equity, and inclusion, investing in our people, data, and technology to meet customer needs. We aim to create an environment where everyone can thrive, learn, and develop. We offer a comprehensive benefits package, including a pension contribution of up to 15%, bonuses, share schemes, flexible benefits, 30 days' holiday plus bank holidays, and wellbeing initiatives.

Additional Information

Position: Mid-Senior level, Full-Time, Finance function.