Management Support Officer

Dnata Travel Group; Hounslow; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading air services provider is seeking a proactive Management Support Officer to enhance operational efficiency and ensure compliance. You will support the management team by streamlining processes and maintaining a safe workplace. This entry-level position offers diverse responsibilities within a global team dedicated to service excellence.

Qualifications

• Strong understanding of business operations and efficiency.
• Confident IT skills and ability to learn new systems.
• Knowledge of dnata and HAL Health & Safety standards is a plus.

Responsibilities

• Support consistent and effective staff management practices.
• Maintain operational facility services and ensure a safe work environment.
• Partner with management on recruitment and administrative support.

Skills

Organizational skills

Budgeting knowledge

IT skills

Understanding of business operations

Excellent prioritization abilities

Job description

Are you passionate about operational excellence and making a real impact?

We're looking for a proactive and detail-oriented Management Support Officer to join our team. In this pivotal role, you'll support our management team by enhancing operational efficiency, streamlining processes, and ensuring a safe, well-functioning workplace.

What You'll Do

• Support consistent and effective staff management practices
• Maintain operational facility services and ensure a safe work environment
• Assist with overtime and recruitment
• Prepare documents and take notes for management meetings
• Conduct office audits to ensure compliance
• Manage uniforms, PPE, stationery, and consumables
• Oversee first aid kits, drug/alcohol testing kits, and vending machines
• Coordinate repairs for furniture, white goods, and environmental systems
• Handle requisitions, purchase orders, and invoices in line with dnata processes
• Monthly performance presentations for customer airlines.
• Recruitment and interviewing support.
• Provide stats and presentations required by the Terminal Business Managers
• Minutes taking / staff / union meetings /
• Take on additional duties as needed to support the team
• Champion dnata's Vision, Mission, and Values in everything you do
  
  

What You Bring

• Strong understanding of business operations and efficiency
• Budgeting knowledge and experience in fast-paced environments
• Familiarity with airport and security procedures
• Confident IT skills and ability to learn new systems
• Excellent organizational and prioritization abilities
• Knowledge of dnata and HAL Health & Safety standards is a plus
  
  

At dnata, we're redefining service excellence every day. With your talent, drive, and ideas, we can continue to lead the way in air services. Join a diverse, global team where safety, innovation, and collaboration are at the heart of everything we do.

With you on board, we can help to achieve dnata's Vision, Mission and Values.

Our diverse, global teams have this vision at heart. Every day we're defining new levels of service for our customers. We do this by working closely with employees and suppliers, putting safety at the heart of everything we do. With your talent, passion and big ideas, and our industry-leading performance, we can flourish. We can be the world's most admired air services provider

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Airlines and Aviation

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