Makeup Education Lead

Mecca Brands; Letchworth; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Professional development

Health & well-being programs

Rewards & recognition

Bonus programs

Product allowance

40% product discount

Job summary

MECCA Brands is seeking a Makeup Education Lead to craft innovative makeup education content for MECCAversity, supporting store hosts, specialists and artists. You will collaborate across Education, Marketing and Brand teams to deliver impactful programs that elevate knowledge and customer experiences.

The role emphasizes strong copywriting, presentation skills and the ability to work in a fast-paced environment while maintaining a focus on business outcomes and category growth.

Qualifications

• Strong interpersonal skills to build relationships and influence decisions.
• Expert makeup category knowledge including trends and formulations.
• Ability to work flexibly in a fast-paced, agile environment.
• Excellent copywriting and presentation skills.

Responsibilities

• Design and deliver innovative educational content to grow knowledge and skills of MECCA Store Hosts, future specialists and existing artists.
• Collaborate with Makeup Education Manager and Learning Design to improve training programs and introduce new courses.
• Collaborate with Education Innovation Lead to deliver skill-focused MECCA-led training for services and trials.
• Build relationships with category brand managers and marketing leads to align on brand strategy and growth.
• Coordinate with makeup brands to ensure content is impactful and aligns with category priorities.
• Communicate proactively with education leadership, field teams and relevant departments to stay aligned.

Skills

Interpersonal skills

Makeup category knowledge

Ambiguity handling

Communication flexibility

Workload planning

MS Office proficiency

Video production basics

Tools

PowerPoint

Word

Excel

Teams

Video editing software

Job description

MECCAversity is MECCA’s destination for ‘beauty and beyond’ education that empowers our people and customers to look, feel and be their best. MECCAversity’s origins are in supporting over 5000 team members to learn the skills and knowledge to deliver a best-in-class beauty experience, and our commitment to world class artistry education is part of our DNA. More recently, we have opened MECCAversity to the public, allowing our customers to access high-quality digital and face-to-face learning across beauty and beyond!

We are looking for a creative and innovative Makeup Education Lead to work with the team to bring our makeup brands to life, develop our future artists, and nurture our community of existing specialists.

The role you could play:

• Design and deliver innovative educational content and experiences to grow the knowledge and skills of our MECCA Store Hosts, future specialists and existing artists.
• Collaborate with the Makeup Education Manager and Learning Design team to make improvements to our existing Makeup training programs and introduce new courses and assessments to step change the level of confidence/expertise in stores and doing so in a commercially considered way.
• Collaborate with the Education Innovation Lead on delivering skill-focused, MECCA led training to support the delivery of new and existing services to close knowledge gaps and support new service trials.
• Build a strong relationship with the category brand managers and marketing leads to align on the delivery of the strategy for brands and overall category growth.
• Collaborate and build strong relationships with our makeup brands to provide direction on content that is impactful, store-focused and aligns with the overall category priorities.
• Keeping up to date with business needs by proactively communicating with relevant departments, education leadership team and field team.

What You Will Bring:

Aside from your demonstrated passion for educating our MECCA-mazing teams, paramount to your success is your ability to work in ambiguity and approach challenges with a ‘can-do’ attitude and solutions-focused mindset. You will demonstrate a genuine passion for artistry and all things makeup and be energised by the opportunity to build world class customer-facing content and displaying your excellent copy writing and presentation experience.

You will also be able to demonstrate the following:

• Strong interpersonal skills with the ability to build relationships, work collaboratively and influence decision making.
• Expert knowledge of the makeup category, application techniques, trends, product formulations, and services, and an interest in commercial performance and customer insights
• Ability to work flexibly in a fast-paced and agile environment.
• Flexible communication style, easily adaptable to suit relevant audience or medium.
• The ability to manage own workload, goal setting, planning and deliver on budget commitments.
• Advanced Microsoft suite skills (PowerPoint, Word, Excel & Teams)
• Intermediate skills in production, filming, and editing software.

Your Life At MECCA

Whilst we are singularly focused on our #CustomerFirstmantra, we know thatwouldn’tbe possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions-focused, innovative, collaborative, and adaptable, and have a bit of fun along the way!

Some of our other team member benefits include:

• Professional development programs and first-class digitised learning offering
• Health and well-being initiatives
• Reward and recognition programs
• Access to bonus and incentive programs
• Quarterly product allowance
• Unlimited 40% discount

There are also so many other ways in whichyou’llbe made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.

To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit http://www.mecca.com.au/careers www.mecca.com.au/careers