Maintenance Technician - The Hixon

Cloudten Residential; Hixon; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits

Paid time off

Work-life balance

Job summary

CloudTen Residential is seeking a Maintenance Technician to uphold high property standards, performing repairs across appliances, electrical, HVAC, plumbing, carpentry, and pool maintenance, while keeping common areas in top condition.

You will respond to tenant requests within 24 hours, help ensure units are rent-ready within 3–5 days, and support safety compliance with site management.

Qualifications

• 1-2 years hands-on maintenance experience (plumbing, electrical, HVAC, carpentry, painting).
• Valid driver’s license in good standing; regular travel to properties is essential.
• Strong attention to detail, organizational, time-management and problem-solving skills.
• Superior customer service skills including ability to manage difficult customers and situations.
• Ability to work independently and flexible schedule including weekends, evenings, and holidays.

Responsibilities

• Perform general maintenance tasks including appliance repair, basic electrical, HVAC, plumbing, carpentry, pool maintenance and custodial work.
• Maintain exterior curb appeal and cleanliness of grounds.
• Assist with daily upkeep of pools, spas, laundry rooms, recreation areas, offices, restrooms and other common areas.
• Ensure apartments are rent-ready within 3–5 days of vacancy.
• Respond to tenant service requests within 24 hours and notify management of delays.

Skills

Maintenance basics

Electrical

HVAC

Problem solving

Job description

CloudTenis a residential brand headquartered in Nevada that manages and operates multifamily properties throughout the West and has a great group in the Portland metro area. Our diverse portfolio of properties, ranging from hotel-to-residential conversions to high-rise lease-ups, to repositioning value add properties, offers renters the options for services and amenities they desire. Long story short – our sweet spot is all things multi-family.

With uncompromising integrity, a passion for providing stellar service, and a commitment to innovation, CloudTen flies high above the status quo. CloudTen’s dedicated team trailblazes new paths to nurture growth and success, building relationships from the inside out. At our core we are People People, thoughtfully trained to support clients, fellow team members and residents alike – always learning forward to create a positive living experience.

About this role:

The Maintenance Technician is responsible for performing maintenance and repairs necessary to meet CloudTen Residential’s high standards for property quality and curb appeal. The role supports the Maintenance Supervisor or Community Manager in all aspects of property upkeep, including expense control, preventive maintenance, and compliance with state and federal safety regulations.

Hourly pay range:
$25.00 - $28.00 DOE

What you’ll do - Includes but are not limited to:

Maintenance and Repairs

• Perform general maintenance tasks, including appliance repair, basic electrical, HVAC, plumbing, carpentry, pool maintenance, and custodial work.
• Maintain the exterior curb appeal of the community and ensure the cleanliness of the grounds.
• Assist with daily upkeep of pools, spas, laundry rooms, recreation areas, rental offices, restrooms, and other common areas.
• Ensure apartments are rent-ready within 3-5 days of vacancy.
• Respond promptly and professionally to tenant service requests, ensuring efficient resolution within 24 hours. Notify the Community Manager and residents of delays caused by part orders or other factors.

Property Inspections

• Maintain accurate inventory of tools, equipment, and supplies.
• Use personal protective equipment (e.g., back belts, goggles, dust masks, hard hats, gloves) as instructed and assigned.
• Conduct inspections and adhere to monthly preventive maintenance directives, including lighting, fire safety, pool/spa, life/safety hazards, and signage checks.
• Understand the locations of gas, electricity, irrigation, and water shutoffs, as well as sewer cleanouts.

Collaboration and Documentation

• Assist with move-in and move-out inspections as directed.
• Monitor and document the status of vacant units.
• Recommend improvements to methods of operation, safety, and service quality.
• Suggest changes to working conditions and equipment to enhance efficiency.
• Perform on-call emergency service as required.
• Collaborate on special projects such as preventive maintenance of building components or mechanical systems.
• Adhere to CloudTen Residential’s Injury and Illness Prevention Policy and Hazardous Materials Policy. Maintain Material Safety Data Sheets (MSDS) for chemicals used on-site and ensure familiarity with safety precautions.
• Communicate maintenance problems or safety concerns promptly to Site Management.
• Represent CloudTen Residential professionally, maintaining a neat appearance and adhering to the company’s dress code.

Other Duties and Responsibilities

• Attend and participate in training seminars as requested.
• Assist other staff members as needed.
• Deliver communications to residents as required.
• Support resident functions and activities.
• Perform additional duties as assigned.

Qualifications and Experience

• 1-2 years of hands‑on maintenance experience (plumbing, electrical, HVAC, carpentry, painting).
• This position requires a valid driver's license in good standing, as regular travel to and between assigned properties is an essential function of the role.
• Strong attention to detail, organizational, time‑management, and problem‑solving skills
• Superior customer service skills including the ability to manage difficult customers and/or situations.
• Ability to work independently.
• Ability to work a flexible schedule to include weekends, evenings, and holidays.
• Ability to maintain a flexible, available schedule to respond promptly and resolve after‑hours and weekend emergency maintenance.

Who you are:

• Focused with high attention to detail
• Curious and proactive
• Growth‑oriented and well‑organized
• Disciplined and self sufficient
• Tech savvy

What’s in it for you:

We believe people do their best work when they’re supported—personally, professionally, and beyond. Here’s what you can expect as part of our team:

• Competitive compensation and career growth –As our company continues to grow and expand, so do the opportunities for our team.
• Comprehensive Health Benefits – We offer medical, dental, and vision insurance to keep you and your family healthy.
• Tax‑Saving Benefits – Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently.
• Peace of Mind – Company‑paid life insurance offers financial protection for you and your loved ones.
• Work Model – Strong support for a work‑life balance while keeping you connected and engaged.
• Time to Recharge – Generous paid vacation, sick leave, and holidays so you can truly unplug and come back refreshed.

CloudTen Residential is an equal opportunity employerand a drug free workplace.We celebrate diversity and are committed to creating an inclusive environment for all team members.