Maintenance Technician

Garden Studios; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading film studio in central London seeks a Facilities Team member dedicated to maintenance and client support. The role includes essential building maintenance, ensuring safety compliance, and enhancing customer experience. Offering opportunities for professional development and a supportive work environment, this full-time position requires a proactive, team-oriented professional committed to quality and excellence.

Benefits

Up to 25 days holiday plus bank holidays

Employee Assistance Program (EAP)

Cash plan for dental and optical care

Group Life and Income Protection schemes

Two paid volunteer days annually

Pension scheme enrollment after 3 months

Qualifications

• Minimum of 5 years’ experience in maintenance or facilities management.
• Strong understanding of general building maintenance.
• Extensive experience in a trade (carpentry/joinery preferred).
• Strong joinery skills and knowledge of HVAC systems.

Responsibilities

• Ensure studio premises are well maintained, functional, and safe.
• Conduct general maintenance tasks like plumbing and carpentry.
• Prepare and support studio spaces for clients.
• Report defects to Maintenance Supervisor and manage helpdesk tickets.

Skills

General building maintenance

Joinery

Plumbing

Problem solving

Communication

Job description

You will be working as a key member of our Facilities Team, ensuring our spaces including our stages, workshops, warehouses, offices and all external shared spaces, are always kept in the best shape to help us provide an exceptional experience to our clients. Safety is always first, so you will need to deliver all site activities in compliance with health and safety legislation.

Please note that this is a client-facing role and you will play a critical part in ensuring clients have the best possible experience Garden Studios. We think it’s important to fuel your professional development. There will be opportunities to learn and develop additional trade qualifications, as well as more on our core business as film studios.

You will be able to demonstrate a hard-working attitude and be motivated to do the best job possible. Honesty and the ability to take ownership of your mistakes, or know when to ask for help, is important. You will be able to contribute to a diverse team and show respect in all working relationships, using your initiative and problem solving in a complex, fast-paced environment.

This job is a full-time on-site position. Flexible working (within reason) is required due to some production schedules, so the post may involve some “out of hours” working.

Key Responsibilities

• Ensuring the studio premises and surrounding areas are always functional, well maintained, safe, tidy and welcoming.
• Conducting general maintenance tasks such as changing light bulbs, replacing plug sockets and light switches.
• Performing plumbing repairs, painting, basic carpentry works, routine health and safety checks to ensure that fire alarms, fire extinguishers and other safety equipment is in.
• Preparing and supporting studio spaces for clients and productions by fixing/organising/moving furniture, equipment and waste as necessary.
• Working as an individual and as part of the team to help solve problems for clients which can be wide ranging and at times immediate.
• Being a helpful and thoughtful self starter, taking the initiative to help colleagues and clients wherever possible.
• Reporting any defects to the Maintenance Supervisor and logging them on helpdesk.
• Keeping others informed of information that contributes to the performance of the team, department or company.
• Contributing to the general running and maintenance of the studio complex as needed.
• Supporting contractors when on site completing work.

Critical Requirements

• Minimum of 5 years’ experience working in construction, maintenance, film, tv, hospitality, or event management.
• Strong understanding of general building maintenance. Minor repairs to windows, radiators, lights, taps, walls, floors, etc. as directed.
• Extensive experience in a trade (carpentry/joinery preferred)
• Ability to maintain gutters, downpipes and drains, with minor roof repairs.
• Experience of monitoring and adjusting HVAC installations.
• Strong joinery skills with maintenance of fixtures and fittings.
• Basic plumbing tasks to include un-blocking sinks, traps and waste pipes; adjustment to washers and taps.
• A true professional who takes pride in their work, but can also work well with others.
• Ability to use excellent communication and customer service skills in a fast-paced environment.
• Experience working on projects that have a sustainable element and can demonstrate knowledge of reusing/repurposing materials.
• A self starter with strong practical problem solving skills
• A clean UK driver’s license would be advantageous.

Up to 25 days of holiday entitlement plus England public bank holidays.

Employee Assistance Program (EAP) giving you access to 24 hour GP services, Legal and Financial advice, mental and emotional well being support through Counselling Services.

Cash plan package to claim back the cost of dental and optical care, holistic treatments, prescriptions and more. Access discounts to gym memberships, other leisure activities and retail outlets.

Enrolment into our Group Life, Income Protection and Critical Illness Cover schemes.

Two paid days annually to volunteer with an organisation of your choice.

After 3 months as part of the team, you will be enrolled into our salary exchange pension scheme.

Please note the above is a guideline to the role and is not intended to be fully inclusive or exclusive of the duties required. Any of the above duties may be required to be changed/altered to suit the needs of the studio and its clients. It does not form part of your contract of employment.

Founded in early 2021, Garden Studios is now central London’s largest film and television production studio complex. We have grown rapidly to meet the demands of film and TV production in the UK and have welcomed a number of blue chip productions, streamers, brand agencies as well as independent creators across advertising, music, and live events.