Maintenance Technician

Greystar Europe; Basingstoke; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading real estate company is seeking a Maintenance Operative to join their Community team in Basingstoke. This role involves a variety of repairs and maintenance tasks to ensure a high standard of living for residents. The ideal candidate will demonstrate strong communication skills, a helpful demeanor, and the ability to work independently. Benefits include a competitive pension and healthcare, reflecting Greystar's commitment to its employees.

Benefits

Competitive pension

Healthcare

Holiday allowance

Qualifications

• Experience in domestic repairs and maintenance or general building/construction.
• Fluent English verbal and written communication skills.
• Able to work with minimal supervision and focus on cost-effective solutions.

Responsibilities

• Inspect and resolve maintenance tasks including plumbing and electrical work.
• Communicate effectively with residents and coordinate maintenance tasks.
• Ensure health and safety standards are maintained on site.

Skills

Repairs and maintenance

Communication

Teamwork

Organizational skills

Problem-solving

Health and safety knowledge

Job description

To contribute to an exceptional resident experience through the provision of a high standard of repairs and maintenance tasks. To inspect and diagnose faults and repairs in addition to undertaking minor day-to-day repairs and decoration to the building(s), grounds, and equipment.

Key Role Responsibilities

• Work as part of a friendly and supportive team, playing a vital role within the Community team to ensure all residents enjoy a high level of cleanliness throughout their community.
• Communicate effectively with customers, clients, and colleagues; demonstrating a clear understanding of issues and using initiative to respond accordingly.
• Maintain a focus on delivering services within agreed budgetary and resource parameters.
• Monitor the electronic maintenance reporting system through TCAS or Base360 daily, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
• Administer all property maintenance and records in accordance with Greystar policies and procedures.
• Maintain adequate levels of spares, stock, and supplies, ensuring effective forward planning.
• Respond to calls outside office hours which cannot be resolved without a presence on site, referring to appropriate contractors as necessary.
• Undertake repair and maintenance tasks to a high quality, including plumbing, joinery and carpentry, painting/decorating, maintenance of lighting, and required statutory testing.
• Understand and respond to health and safety matters in an appropriate and timely manner.
• Move furniture and heavy items from location to location on site as required.
• Ensure all common parts of the site, including refuse and recycling facilities, are frequently inspected and maintained to the highest standards of repair and cleanliness.
• Coordinate contractors/suppliers executing minor works contracts on site.
• Monitor sub-contractor performance to standard and retain accurate records of their site operations, including all relevant RAMS and Permits to Work.
• Highlight and assist with the management of community works.
• Assist the Community Manager in key management, ensuring high levels of security at all times.
• Accompany external contractors whilst on site in line with key management and access policies.
• Ensure annual checks are carried out for statutory insurance and qualifications.
• Ensure gardens and grounds maintenance are well maintained, clean, tidy, and hazard-free, supervising external contractors as required.
• Manage and maintain all statutory testing records, utilizing other team members where appropriate.
• Carry out annual PAT testing, inspections of emergency lighting, weekly fire alarm tests, and fire evacuations.
• Practice proper safety techniques in accordance with company and safe systems of work guidelines.
• Report any incidents or accidents to the Community Manager using the correct system and documentation.
• Review site risk assessments as required with the Community Manager.
• Look to maximize the efficiency of utilities.

Experience & Skills

• Experience undertaking repairs and maintenance in a domestic residential environment or as a general builder/residential construction in trades such as plumbing, electrical, or carpentry.
• Fluent English verbal and written communication skills.
• Helpful, friendly personality with effective communication skills, behaving professionally, courteously, and helpfully towards colleagues and residents at all times.
• Good team player with strong relationship-building and influencing skills.
• Positive approach and ability to work with little supervision.
• Ability to determine cost-effective solutions for repairs.
• Contractor and supplier supervision skills are desirable.
• Excellent organizational skills with the ability to multitask and prioritize.
• Numerical skills necessary to complete the above activities.

What We Offer

We include a range of benefits for our corporate team members, including a competitive pension, healthcare, and holiday allowance, among others. Please reach out if you are keen to know more.

About Greystar

Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystar's pan-European platform was established in 2013 and has scaled rapidly, now with investment, operational, and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain.

One of Greystar's core values is Equality, and as such, we pride ourselves on being an equal opportunities employer, valuing diversity of thought, background, and experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar or visit our careers site at https://jobs.greystar.com/.

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