Maintenance Technical Coordinator

Thames Water Utilities Limited; Witney, Banbury; On-site; GBP 42,000 - 47,000; Full time

Benefits offered by this job

Annual leave 26 days increasing to 30

Pension scheme

Health and wellbeing benefits

Job summary

Thames Water Utilities Limited is seeking a Maintenance Technical Coordinator to join the Thames Valley North Wastewater Operations team. The role focuses on delivering planned and reactive maintenance across multiple sites in the Cotswolds, Cherwell and Oxford areas, coordinating internal field teams and external contractors.

You will work with Performance Managers and a diverse team of mechanical, electrical and ICA specialists, ensuring plant availability and KPI performance while managing

Qualifications

• Completed a time-served apprenticeship or recognised technical qualification in mechanical or electrical engineering.
• Proven experience as a Mechanical & Electrical Technician or ICA Technician in industrial settings.
• Knowledge of plant equipment, asset maintenance and safety practices, including RAMS.
• IOSH or equivalent health and safety qualification is preferred.
• Full current driving licence is essential for site visits.

Responsibilities

• Manage SAP prerequisites (materials, permits, resources, services) for complex jobs across maintenance and operations.
• Use field data to design operationally critical maintenance tasks.
• Highlight operational risks and seek funding for mitigations.
• Maintain plant and equipment availability and optimise treatment processes.
• Coordinate internal field teams and external contractors to deliver work.
• Provide technical advice and implement solutions for operational risks.
• Obtain quotes, order materials and third-party services via frameworks.
• Ensure health and safety through RAMS reviews, permits, and site audits.
• Meet statutory maintenance requirements for lifting equipment, pressure vessels and generators.

Skills

Apprenticeship/tech qual

M&E Technician

ICA Technician

IOSH qualified

Driving licence

Education

Time-served/apprenticeship or mechanical/electrical engineering qualification

Tools

SAP

Job description

Job title Maintenance Technical Coordinator Ref 44151 Division Asset Operations & Capital Delivery Location Banbury - OX16 4RZ, Witney - OX28 5JH Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary up to £47,000 per annum, depending on skills and experience Job grade B Closing date 21/08/2026

We’re looking for a motivated and proactive Maintenance Technical Coordinatorto join our Thames Valley North Wastewater Operations team. This is an exciting chance to play a key role across the Cotswolds, Cherwell and Oxford areas, working predominantly in the field and closely with a supportive and experienced operations team.

As a Maintenance Technical Coordinator, you’ll work side‑by‑side with local Performance Managers and a diverse team of technicians—including mechanical, electrical and ICA specialists. You’ll take ownership of delivering planned and reactive maintenance, coordinating both internal field teams and external contractors.

Your focus will be on ensuring our wastewater treatment sites achieve strong plant availability, meet operational KPIs and deliver excellent service for our customers—all while keeping activities within budget.

What you will be doing as a Maintenance Technical Coordinator

This role is very diverse and consists of a wide range of tasks, some of which are listed below:

• You will be responsible for the management of the pre-requisites within SAP (materials, permits, resources and services) for all complex jobs for planned and reactive work across maintenance and operations.
• Use technical expertise and data captured from the field to design operationally critical jobs.
• Highlight key operational risks across the area and present these to obtain funding.
• Maintain the availability of plant and equipment and optimise treatment process performance.
• Develop strong collaborative relationships with other internal and external stakeholders.
• Provide expert advice on technical issues and generate solutions to operational risks.
• Obtain quotes, order materials and 3rd party services through our framework contractors.
• Ensure all aspects of Health and Safety are managed correctly, through safe system of work approval, reviewing RAMS, permitting and site audits.
• You will be responsible for ensuring that our legal statutory maintenance requirements are met. These will include items such as lifting equipment, pressure vessels and generators.

To be successful, you will have the following skills and experience:

• Completed a time‑served apprenticeship or hold a recognised technical qualification in Mechanical or Electrical Engineering.
• Proven, relevant experience as a Mechanical & Electrical (M&E) Technician or ICA Technician, with a strong understanding of plant, equipment, and operational processes. (Preferably experience working within Water or Wastewater Treatment, or a comparable industrial environment.)
• Highly logical - able to decide on and build the dependencies between tasks.
• Collaborative – able to work closely with Planners, Field Performance Managers, suppliers, and 3rd parties.
• Technically experienced with a good understanding of how to maintain assets.
• Good local knowledge of how important an asset is to a site and how it relates to other assets.
• Meticulous at documenting the finer details of what needs to take place.
• Able to manage a large workload of numerous jobs in parallel.
• Competent with IT systems (will use SAP extensively) as well as effective communication skills.
• Knowledge and awareness of health and safety issues relevant to the industry; ideally you will be IOSH or equivalent qualified.
• A full current driving licence is essential for this position as the role involves travelling around our sites, and a livery vehicle will be provided.

What’s in it for you?

• Offering a salary up to £47,000 per annum, depending on skills and experience.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Generous Pension Scheme through AON.
• Performance-related pay plan directly linked to company performance measures and targets
• Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTS and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate, skilled people committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.