Maintenance Team Member

Holiday Inn Express and Suites; Greater London; On-site; GBP 21,000 - 31,000; Full time

Benefits offered by this job

Discounted hotel rates

Birthday leave

Course sponsorship

F&B discount at RBH hotels

Refer a Friend bonus

Flexible working

Wagestream pay

Life Insurance

Employee assistance

Job summary

RBH Hospitality Management is seeking a Maintenance Team Member for our Greater London hotel to carry out repairs and preventative maintenance across guest areas and back‑of‑house facilities. You will work with colleagues to ensure high standards and guest comfort, including basic plumbing, electrical, and decorating tasks.

Flexibility for shifts is required. We offer benefits such as discounted hotel rates for you and family, birthday leave, course sponsorship, 30% F&B discounts, and free meals

Qualifications

• Experience in maintenance, facilities, or hands-on roles preferred.
• Basic knowledge of plumbing, electrical, decorating, or general repairs is desirable.
• Good problem-solving with strong attention to detail.

Responsibilities

• Maintain hotel standards by performing repairs and preventative maintenance in guest rooms, public areas, and back-of-house facilities.
• Respond promptly to maintenance requests and resolve issues to minimise disruption and ensure guest satisfaction.
• Conduct routine inspections of equipment, plant rooms, and facilities; report faults or hazards.
• Support preventative maintenance programmes to keep equipment and systems running safely.
• Collaborate with colleagues across departments to address maintenance needs and keep daily operations smooth.
• Assist with basic repairs across plumbing, electrical, decorating, carpentry, and general upkeep.
• Keep accurate records of work completed and flag issues needing specialist attention.
• Follow all health and safety procedures to maintain a safe guest and team environment.

Skills

Maintenance experience

Building maintenance knowledge

Problem-solving

Organizational skills

Teamwork

Shifts flexibility

Safety minded

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

OUR BENEFITS You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An extra day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A MAINTENANCE TEAM MEMBER AT OUR HOTEL

• Help maintain our hotel’s high standards by carrying out repairs and preventative maintenance across guest rooms, public areas, and back-of-house facilities
• Respond promptly to maintenance requests, ensuring issues are resolved efficiently to minimise disruption and deliver an excellent guest experience
• Carry out routine inspections of equipment, plant rooms, and hotel facilities, identifying and reporting any faults or potential hazards
• Support the delivery of the preventative maintenance programme, helping to keep equipment and building systems operating safely and effectively
• Work closely with colleagues across all departments to address maintenance requirements and support the smooth day-to-day operation of the hotel
• Assist with basic repairs and maintenance tasks across a range of disciplines including plumbing, electrical, decorating, carpentry, and general building upkeep
• Maintain accurate records of completed work and report any issues requiring specialist attention or further action
• Follow all health & safety procedures, contributing to a safe, secure, and welcoming environment for guests and team members alike

WHAT WE NEED FROM YOU

• Previous experience in a maintenance, facilities, engineering, or similar hands‑on role is desirable
• Basic knowledge of building maintenance including areas such as plumbing, electrical work, decorating, or general repairs
• A practical and proactive approach to problem‑solving with excellent attention to detail
• Good organisational skills and the ability to manage multiple tasks effectively
• A positive attitude and willingness to work collaboratively as part of a wider hotel team
• Flexibility to work shifts, including occasional evenings, weekends, and bank holidays where required
• A commitment to delivering a safe, well‑maintained environment that enhances the guest experience
• EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact ###########