Maintenance Surveyor

North Warwickshire Borough Council; Warwick; On-site; GBP 34,000 - 36,000; Full time

Job summary

North Warwickshire Borough Council in Warwickshire seeks an experienced Maintenance Surveyor to join the Response Repairs Section. The role involves planning and surveying to schedule works, with duties including preparing specifications for planned jobs and coordinating with tenants.

The successful candidate will investigate and diagnose technical issues, monitor contractors, and oversee void works. A relevant qualification such as an HNC is essential, and participation in the out-of-hours rota

Qualifications

• Experience in housing maintenance and repairs.
• Ability to investigate and diagnose technical issues.
• Commitment to high levels of customer care.
• Experience in supervising contractors and managing assets.

Responsibilities

• Undertake surveys to schedule works and provide specifications for planned jobs.
• Investigate, diagnose and resolve technical issues and respond to tenant enquiries.
• Monitor and manage contractors, including void works and complex in‑house projects.
• Participate in out-of-hours rota as required.

Skills

Customer care

Teamwork

Problem solving

Communication

Contractor management

Education

HNC or equivalent technical surveying qualification

Job description

Maintenance Surveyor

£34,434 - £36,363 per annum

37 hours per week (Plus out of hours rota)

We have an opportunity for an experienced housing maintenance professional to work within our Response Repairs Section. You will need to be able to work as part of a team to ensure that the work tasks you undertake meet the satisfaction of our tenants.

The job holder reports to the Reactive Repairs Manager and works closely with Compliance Managers for gas and electrical works. Dealing with reported and diagnosed conditions of damp and mould is a priority focus for the team.

Maintenance Surveyors undertake a wide range of surveys in order to schedule works and provide specifications for planned jobs. The post holder must be able to investigate, diagnose and resolve technical issues and deal with enquiries from tenants. They also need to monitor and manage contractors employed to undertake the remedial work. Their workload includes managing void works and overseeing complex works delivered by the in‑house team.

A minimum of an appropriate HNC or relevant technical surveying qualification or extensive trade knowledge is essential. Applicants must be able to demonstrate high levels of customer care in providing services for our tenants.

The role does include out of office hours duties as part of an agreed rota. A vehicle is provided with the post.

Appointment to this post will be conditional upon receipt of a satisfactory response to a check of criminal records via the Disclosure and Barring Service, before the appointment is confirmed. A Basic check will be required. This will contain details of convictions and conditional cautions considered to be ‘unspent’ under the terms of the Rehabilitation of Offenders Act 1974.

The Council offers an excellent employment package with:

• Generous annual leave annual leave (including statutory Bank Holidays and 2 extra statutory days
• Local Government Pension Scheme, with an employer contribution rate of 22.1%
• Flexible working (including hybrid working) available for certain roles
• Learning and Development opportunities
• Family Friendly Policies
• Generous compassionate leave and more

For an informal discussion regarding post, please contact David Kendrick, Reactive Repairs Manager, via [e-mail]

The closing date for the receipt of applications is Wednesday 19th August 2026.

North Warwickshire Borough Council, The Council House, South Street, Atherstone, Warwickshire, CV9 1DE.