Maintenance Scheduler

Northumbrian Water; Washington; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading water service provider in the United Kingdom seeks a talented Scheduler for its Maintenance Support team. The role involves allocating work to field technicians, managing schedules, and updating job status while ensuring communication with stakeholders. The ideal candidate will excel in a fast-paced environment, possess strong organizational skills, and be adept at using corporate systems. This inclusive employer values diversity and offers a comprehensive benefits package.

Benefits

Generous holiday entitlement starting at 23 days plus bank holidays

Company pension scheme

Free access to local attractions

Discount scheme

‘Living Well’ wellbeing support

Sustainable travel support

Financial wellbeing support

Development opportunities

Qualifications

• Experience of working with multiple stakeholders in a reactive environment.
• Adept in Microsoft software with strong attention to detail.
• Proven experience managing challenging and competing demands.

Responsibilities

• Allocate work to field-based technicians in an optimal manner.
• Update work schedules due to the reactive nature of work orders.
• Run reports on job status and completion as needed.

Skills

Excellent communication skills

Attention to detail

Organizational skills

Self-motivation

Ability to manage competing demands

Tools

Microsoft software

Maximo

OFSC

Job description

About the role

An opportunity has arisen for multiple vacancies for Schedulers based in Northumbrian Water Group’s Maintenance Support team, providing scheduling support to the Maintenance field teams.

Working within a busy team, your principal duty would be to allocate work (reactive and planned maintenance) to field based technicians in an optimal manner. Effective and efficient allocation of work involves the operation of several corporate systems Maximo and OFSC and regular communication with key stakeholders.

Work schedules require constant and timely updating due to the reactive nature of the work orders received by the Maintenance Department. In addition, some report running on job status and completion using the corporate systems is undertaken on an ad hoc basis by the individuals in this team.

About you

You will have experience of working with multiple stakeholders in a highly reactive environment. You will be a team player with excellent communication skills and self‑motivation. Adept in the use of Microsoft software, you will have strong attention to detail, excellent organisational skills and you should also be able to work with accuracy, discretion and confidentiality.

The successful candidate will have excellent planning and organisation skills and have proven experience of managing challenging and competing demands.

You’ll be customer focused and professional and have the ability to build effective working relationships with internal and external stakeholders. Attention to details and a great level of accuracy is essential as well as having a methodical, logical and pragmatic approach to your work. You’ll also be able to maintain a high level of confidentiality.

Here at Northumbrian Water / Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.

Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.

We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.

Please note this role may require a DBS to be completed prior to employment

NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.

About us

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.

We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply

NWG at a glance

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come. We do this by providing reliable and affordable water and wastewater services for our customers. We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our benefits

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include :

• Generous holiday entitlement starting at 23 days plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
• Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
• Free access to local attractions.
• A fantastic discount scheme, with savings on days out, shopping, travel and more.
• Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
• Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
• Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
• Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.