Maintenance Operative- Engineering - Jumeirah Carlton Tower

Jumeirah Carlton Tower; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious luxury hotel in London is looking for a Shift Engineer/Maintenance Operative. This role involves ensuring all mechanical and electrical systems are in good repair, responding to emergency maintenance faults, and conducting regular maintenance checks. Candidates should possess an Electrical or Mechanical UK trade qualification and have experience in a luxury hospitality environment. Strong analytical and communication skills are essential for successful performance in this role.

Benefits

Supportive and inclusive work environment

Access to Learning & Development programmes

Colleague discounts on food, beverage, and hotel stays worldwide

Health care and insurance benefits

Competitive salary + excellent service charge

Extra holiday for significant Birthdays

Dry cleaning of uniform

Meals on duty

Qualifications

• Electrical or Mechanical UK trade qualification required.
• Experience in a luxury hospitality setting is an asset.
• Strong analytical skills for complex engineering issues.

Responsibilities

• Ensure all mechanical and electrical systems are functioning properly.
• Respond to emergency maintenance faults quickly and effectively.
• Conduct regular patrols to identify maintenance needs.

Skills

Electrical or Mechanical UK trade qualification

Experience in luxury hospitality environment

Strong analytical and problem-solving skills

Understanding of regulations and compliance standards

Excellent communication skills

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.

From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Carlton Tower

Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury.

The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool.

About the Job

An opportunity has arisen for a Shift Engineer/Maintenance Operative to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:

• To have a full knowledge of the company’s procedures and policies and to adhere to them.
• Check that all mechanical and electrical systems and tools are working and in good repair at all times.
• Respond to and rectify emergency maintenance faults raised on the maintenance reporting platforms or software, prioritising those which impact Health & Safety, guests or guest service in the first instance; ensuring response times are met and are followed up with the guest once complete.
• Updating the maintenance reporting platform whilst on duty adhering to the system use procedures.
• Undertake regular daily patrols of the hotel front and back of house to carry out maintenance spotting in order to identify any corrective repair works that need to be carried out; for example, the replacement of light bulbs within public areas.
• Reporting any fire life safety matters immediately to your manager/s or in their absence the security or duty manager.

About you

The ideal candidate for this position will have the following experience and qualifications:

• Electrical or Mechanical UK trade qualification.
• Experience and luxury hospitality environment.
• Strong analytical and problem-solving skills to address complex engineering issues promptly and effectively, minimizing downtime and ensuring uninterrupted hotel operations.
• In-depth understanding of local and industry-specific regulations and compliance standards related to building codes, safety protocols, and environmental regulations, ensuring the hotel meets all legal requirements.
• Excellent communication skills, both written and verbal, to liaise with team members, other hotel departments, and external contractors. Ability to convey technical information in a clear and concise manner.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Competitive salary + excellent service charge
• Extra holiday for significant Birthdays (21.30.40. etc.)
• Jumeirah perks website access – discount
• Dry cleaning of uniform or Business attire
• Meals on duty