Maintenance Operative

BUPA Care Homes (CFCHomes); Maidenhead; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

My Healthcare

Wagestream

28 days holiday

Sick pay scheme

Long service rewards

Free meal on shift

Travel loan

Pension plans

Parental

Job summary

Bupa Care Homes is seeking a Maintenance Operative at St Marks Care Home in Maidenhead to keep facilities fully functional and compliant with SOPs and health and safety standards.

Role involves maintaining buildings and equipment, supporting regional maintenance needs, and ensuring high standards of first impressions in resident areas. The position runs Monday to Friday with 36 hours per week and a competitive hourly salary.

Qualifications

• Building services knowledge: heating, hot and cold-water distribution, ventilation, electrical distribution, and plumbing.
• Experience with planned maintenance systems and record keeping.
• Knowledge of statutory requirements and compliance.
• Full driving licence.
• Qualification in building/electrical/plumbing or 3+ years hands-on maintenance experience.
• Ability to work in a multi-disciplinary team.
• Computer literacy.
• Customer service skills.
• Flexible to meet changing demands in care home.
• Experience in painting and decorating.

Responsibilities

• Carry out health, safety and compliance checks using digital systems per SOPs and compliance tools.
• Action and close tasks assigned by Maintenance Manager or home.
• Ensure safety and cleanliness meets EH, Fire Authority, Legionella and H&S standards.
• Complete maintenance/repair tasks to high standard and cost-effective.
• Document residents’ preferences regarding personal space and act on it.
• Report defects, obtain quotes, manage repairs with approved contractors.
• Report irreparable defects to Home Manager or Property/Maintenance Manager.
• Oversee refurbishment/capex programs with minimal disruption.
• Maintain and secure tools and equipment.
• Assist with induction on emergency exits, fire points, and evacuation procedures.
• May provide regional maintenance support within 1 hour travel.

Skills

Building services understanding

Building fabric maintenance

Planned maintenance systems

Compliance knowledge

Driving licence

Qualification in building/electrical/­

Property maintenance experience

Computer literacy

Customer service

Flexibility

Painting and decorating

Education

Building/electrical/plumbing qualification (City & Guilds, BTEC, ONC, HNC)

Job description

Job Title: Maintenance Operative

Location: St Marks Care Home, 110 St Mark's Road, Maidenhead, SL6 6DN

Salary: £13.90 - £17.05 per hour dependent on experience

Contract: Permanent - Full Time - 36 hours per week

Shift pattern: Monday - Friday

We make health happen

Here at Bupa, we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

As a Maintenance Operative

Your primary responsibility will be ensuring that our facilities remain fully functional. You will maintain buildings and equipment effectively while complying with all relevant Bupa Standard Operating Procedures, legislation, and industry best practices. Your role is crucial in ensuring our accommodation meets Bupa's cultural and brand values.

You’ll help us make health happen by:

• Ensuring that all health and safety and compliance checks are carried out using the provided digital systems as per the timescales directed by Bupa Standard Operating Procedures and by Bupa compliance management tools and software.
• Action and close any tasks attributed to the Maintenance Manager or home highlighted on Bupa compliance management tools and software.
• Ensure that safety and cleanliness within the care home and grounds is to the satisfaction of Environmental Health, local Fire Authority requirements, Legionella Risk Assessment requirements and Health & Safety regulations etc.
• Ensure that all necessary maintenance and repair tasks are completed to a high standard, in a timely manner and offer value for money whilst ensuring internal decoration continues to meet the organisations vision regarding first impressions.
• Ensure regular review of residents' preferences in relation to their personal space is documented and actioned.
• Report defects, obtain quotes and manage repairs using Bupa approved contractors, complying at all times with Bupa's Standard Operating Procedures.
• Report irreparable defects to Home Manager or Property/Maintenance Manager as appropriate.
• Manage Care Home elements of any refurbishment programme and capex programme of works ensuring minimal disruption to residents, visitors and staff.
• Ensure that all tools and equipment are maintained and safely secured at all times.
• Assist with induction of new colleagues with regard to the operation of emergency exits, fire points and evacuation procedures, keeping a record of all instructions given as required by the Home Manager, especially where the use of equipment is involved.
• Although you will be located within a home there may be a requirement to provide maintenance support to a local Care Homes within a reasonable distance (no more than 1hr from normal place of work) as and when required to provide a comprehensive regional maintenance support.

Key Skills / Qualifications needed for this role:

• A good understanding of building services including, heating, hot and cold-water distribution, ventilation, electrical distribution, and plumbing
• Sound understanding of building fabric and its maintenance
• Practical experience of planned maintenance systems and record keeping
• Knowledge of relevant statutory requirements and experience of compliance
• A full driving licence
• A building/electrical/plumbing qualification (City & Guilds, BTEC, ONC, HNC etc) or a minimum of 3 years hand on experience in property maintenance and general repairs where possible
• Ability to work as part of a multi-disciplinary team
• Computer literate
• Good Customer service skills
• Be flexible to meet changing demands within the care home
• Practical ability and experience in painting and decorating

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• 28 days holiday
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Free meal on every shift
• Interest-free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans - find out more on our career site
• Parental