Maintenance Operative

Bupa; Birmingham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

28 days holiday

Free meals on every shift

Pension plans

Job summary

Bupa is seeking a Maintenance Operative at Aston Court Care Home in Sutton Coldfield. You will maintain facilities, ensure safety, and manage repairs to support resident comfort and safety.

The role requires knowledge of building services, compliance, and hands-on maintenance. The worker will collaborate with a multi-disciplinary team and may travel to nearby homes within one hour of the base location.

Qualifications

• Understanding of building services and compliance.
• Experience with planned maintenance systems and record keeping.
• Full driving licence.
• Qualification or 3+ years hands-on property maintenance experience.
• Ability to work in a multi-disciplinary team.
• Computer literacy.
• Good customer service skills.
• Flexible to meet changing demands.
• Painting and decorating experience.

Responsibilities

• Carry out health, safety and compliance checks using digital systems as directed by SOPs.
• Close tasks assigned by Maintenance Manager or home.
• Ensure safety and cleanliness to meet EH, Fire Authority, Legionella and H&S requirements.
• Complete maintenance/repair tasks to high standard within time frames.
• Document residents' space preferences and action as needed.
• Report defects, obtain quotes and manage repairs with approved contractors.
• Report irreparable defects to Home/Property Manager.
• Manage refurbishment and capex works with minimal disruption.
• Maintain tools/equipment and ensure safe storage.
• Assist with induction on emergency exits, fire points and evacuation procedures.
• Occasionally provide regional maintenance support within 1 hour of home.

Skills

Building services

Heating systems

Water distribution

Ventilation

Electrical distribution

Plumbing

Building fabric

Maintenance systems

Compliance knowledge

Driving licence

Multi-disciplinary team

Computer literacy

Customer service

Painting & decorating

Education

City & Guilds / BTEC / ONC / HNC

3+ years hands-on property maintenance experience

Job description

Job Description:

Job Title: Maintenance Operative

Location: Aston Court Care Home, Little Aston Hall Drive, Little Aston, Sutton Coldfield, B74 3BF

Salary: £13.55 - £16.61 per hour dependent on experience

Contract: Permanent Full Time - 37.5 hours per week

Shift Pattern: Monday - Friday

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person‑centred care, supporting independence and honouring choice to help our residents live their best lives.

As a Maintenance Operative, your primary responsibility will be ensuring that our facilities remain fully functional. You will maintain buildings and equipment effectively while complying with all relevant Bupa Standard Operating Procedures, legislation, and industry best practices. Your role is crucial in ensuring our accommodation meets Bupa’s cultural and brand values.

You’ll help us make health happen by:

• Ensuring that all health and safety and compliance checks are carried out using the provided digital systems as per the timescales directed by Bupa Standard Operating Procedures and by Bupa compliance management tools and software.
• Action and close any tasks attributed to the Maintenance Manager or home highlighted on Bupa compliance management tools and software.
• Ensure that safety and cleanliness within the care home and grounds is to the satisfaction of Environmental Health, local Fire Authority requirements, Legionella Risk Assessment requirements and Health & Safety regulations etc.
• Ensure that all necessary maintenance and repair tasks are completed to a high standard, in a timely manner and offer value for money whilst ensuring internal decoration continues to meet the organisations vision regarding first impressions.
• Ensure regular review of residents’ preferences in relation to their personal space is documented and actioned.
• Report defects, obtain quotes and manage repairs using Bupa approved contractors, complying at all times with Bupa’s Standard Operating Procedures.
• Report irreparable defects to Home Manager or Property/Maintenance Manager as appropriate.
• Manage Care Home elements of any refurbishment programme and capex programme of works ensuring minimal disruption to residents, visitors and staff.
• Ensure that all tools and equipment are maintained and safely secured at all times.
• Assist with induction of new colleagues with regard to the operation of emergency exits, fire points and evacuation procedures, keeping a record of all instructions given as required by the Home Manager, especially where the use of equipment is involved.
• Although you will be located within a home there may be a requirement to provide maintenance support to a local Care Homes within a reasonable distance (no more than 1hr from normal place of work) as and when required to provide a comprehensive regional maintenance support.

Key Skills / Qualifications needed for this role:

• A good understanding of building services including, heating, hot and cold-water distribution, ventilation, electrical distribution, and plumbing
• Sound understanding of building fabric and its maintenance
• Practical experience of planned maintenance systems and record keeping
• Knowledge of relevant statutory requirements and experience of compliance
• A full driving licence
• A building/electrical/plumbing qualification (City & Guilds, BTEC, ONC, HNC etc) or a minimum of 3 years hand on experience in property maintenance and general repairs where possible
• Ability to work as part of a multi-disciplinary team
• Computer literate
• Good Customer service skills
• Be flexible to meet changing demands within the care home
• Practical ability and experience in painting and decorating

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• 28 days holiday
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Free meal on every shift
• Interest‑free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans – find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Accessto discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim tooffer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

** Please note, this role is not at or above RQF Level 3 and is not included under the UK’s Points Based Immigration System for sponsorship by an employer.

Time Type:

Full time

Job Area:

Care Home - Facilities & Home Support

Locations:

Aston Court