Maintenance Operative

Urbanest group.; Greater London; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

Urbanest group in London is seeking a proactive Maintenance Operative to manage reactive and preventative maintenance across an urbanest community. You will perform daily maintenance tasks, log observations on an iPad, and support resident safety and comfort on a rota that includes weekends and bank holidays.

Working closely with the Maintenance Manager, you will help maintain high standards in communal areas, plant rooms, and resident rooms, ensuring a secure, welcoming environment for our

Qualifications

• Experience in general maintenance tasks.
• Willingness to work weekends and bank holidays on a rota.
• Ability to log and follow up maintenance issues.
• Commitment to resident safety and comfort.

Responsibilities

• Manage daily maintenance tasks including fixing sinks and painting repairs.
• Perform regular checks and building walks, logging observations.
• Inspect communal areas, plant rooms, corridors and resident rooms to high standards.
• Collaborate with Customer and Night Teams for 24/7 resident support.
• Ensure safety, comfort and security of the property.

Skills

Maintenance

Reactive maintenance

Preventative maintenance

iPad logging

Customer service

Tools

iPad

Job description

Maintenance Operative

Location:Canary Wharf, London

Salary starting: £35, 105 per annum

Hours: 37.5 hours per week. Maintenance Operative work 5 days out of 7, between the hours of 7:30am - 8:30pm. You will be required to work weekends and bank holidays on a rota basis.

We are looking for a proactive and detail-oriented Maintenance Operative to join our team! In this role, you will be responsible for the day-to-day management of reactive and preventative maintenance in a selected urbanest community, ensuring a secure, safe, and comfortable living environment for our residents.

Key Responsibilities as the Maintenance Operative:

• Manage daily maintenance tasks, including fixing issues like unblocking sinks, repairing damaged paintwork, and other general repairs.

• Perform regular checks and building walks, logging observations on an iPad and following up on maintenance issues.

• Inspect communal areas, plant rooms, corridors, and resident rooms, ensuring all areas are maintained to a high standard.

• Collaborate with the Customer and Night Teams to provide 24/7 support and solutions for our residents.

• Ensure the safety, comfort, and security of the property, taking pride in its appearance.

Supporting Our Residents:

• Deliver excellent customer service while respecting residents' privacy and personal information.

• Learn about our processes to maintain a safe environment for residents and colleagues.

Being Part of the Team:

• Work closely with the Maintenance Manager and Supervisor to maintain accurate maintenance records and property documentation.

• Actively contribute to monthly team meetings and support the onboarding of new team members.