Maintenance Operative

Serco; East Midlands, Leicester; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading company is seeking a Maintenance Operative to ensure repairs and installations meet standards across Birmingham. This role requires previous maintenance experience and a full UK driving licence. The position includes flexible working hours and on-call duties.

Benefits

Competitive salary

Up to 6% contributory pension scheme

Vehicle, fuel card, and tools provided

25 days annual leave plus bank holidays

Employee discounts for major retailers and leisure activities

Qualifications

• Previous maintenance experience required.
• Must hold a full UK driving licence.

Responsibilities

• Carry out repairs to required standard within SLA deadlines.
• Fit fire doors, complete kitchens, and install bathrooms.

Skills

Maintenance

Joinery

Plumbing

Painting & Decorating

Job description

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Salary – up to £30,000 depending on experience, plus Serco benefits.

Full UK driving licence must be held. Vehicle and tools provided.

Here at Serco, we work with Asylum Accommodation and Support Services to assist individuals through the asylum system, which includes providing them with temporary accommodation.

As the Maintenance Operative, your role is key in ensuring all requested repairs, whether reactive, proactive, or pre-planned (via the manager), are carried out to the required standard and within SLA deadlines. You will be required to fit fire doors and frames, complete fitted kitchens, and install bathrooms including all plumbing and pipework.

This is an exciting opportunity covering Birmingham for an individual with previous maintenance experience in fields such as joinery, fitting, plumbing, painting & decorating. You will be a highly motivated individual capable of managing your workflow independently as well as working within a team.

As a Maintenance Operative, you will be responsible for the health and safety of yourself and all users of the property during and after works.

Part of your role involves purchasing and managing materials using a company account card from approved Serco suppliers only. Vehicles provided by the company will be inspected regularly and kept in a professional, clean condition.

Flexible Working Pattern

• Monday to Friday, 7.5 hours per day between 08:00 and 18:00, to meet operational needs.

On-Call and Out of Hours Working

• Out of hours on-call duties on a rota basis to ensure 24/7 emergency cover, approximately once every 8 weeks.

What We Offer

• Competitive salary (rising with trade skills)
• Up to 6% contributory pension scheme
• Vehicle, fuel card, and tools provided
• 25 days annual leave plus bank holidays
• Career opportunities across the entire AASC contract
• Employee discounts for major retailers and leisure activities

Why Serco?

Serco offers employees opportunities and support to develop their skills and achieve career goals. We provide a safe, professional environment where all employees are valued and work/life balance is respected, contributing to the delivery of vital public services in the UK.

Requirements

You need a willingness and ability to travel within the region and occasionally across the UK (a valid UK driver’s license is essential). All employment offers are subject to security clearance checks and Home Office approval.

About Serco

At Serco, everyone has an important role—from caring for vulnerable people to managing complex public services. We are a team of 50,000 responsible for delivering essential services worldwide in defense, transport, justice, immigration, healthcare, and citizen services. We are committed to redesigning and improving public services for everyone’s benefit.

Joining Serco gives you access to our global employee networks—SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability), and In@Serco (LGBT & Networks)—led by colleagues passionate about diversity, inclusion, and belonging.

Application Process

Please click the apply button to submit your application. Note that high application volumes may lead to earlier closing dates, so apply promptly to avoid disappointment.

Serco values performance and potential and is committed to diversity and inclusion. We support reasonable adjustments during the interview process and encourage applications from diverse candidates. We are open to flexible working arrangements and operate a hybrid work model where applicable. We are a Disability Confident Leader and hold the Gold Inclusive Employer Standard. Disabled applicants meeting minimum criteria will be given interview opportunities. For assistance, contact 0345 010 4000.

We support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge, with some exceptions based on role security clearance. Please contact our recruitment team at 0345 010 4000 to discuss.