Maintenance Operative

Bupa; Claygate; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

My Healthcare - 24/7 support

Annual healthcare allowance

Wagestream - early wage access

Sick pay scheme

Long service rewards

Free meal on every shift

Travel loan

Pension plans

Parental leave

Gym discounts

Job summary

Bupa's Wingham Court in Claygate, Esher, Surrey, is seeking a Maintenance Operative to join our team. You will perform maintenance tasks, safety checks, and support ongoing refurbishment programmes to ensure high standards and resident safety.

This full-time role requires a trade qualification or equivalent hands-on experience, a full driving licence, and the ability to work flexibly across a multi-disciplinary team while keeping the home well maintained and welcoming.

Qualifications

• Knowledge of heating, hot and cold-water distribution, ventilation.
• Electrical distribution and plumbing knowledge.
• Experience with planned maintenance systems and record keeping.
• Familiarity with statutory requirements and compliance.
• Full driving licence.

Responsibilities

• Carry out health and safety/compliance checks using digital systems.
• Close tasks assigned by Maintenance Manager or home highlighted on Bupa tools.
• Ensure safety and cleanliness per Environmental Health, Fire Authority, Legionella, and HS regs.
• Complete maintenance/repairs to high standard and manage decor upgrades.
• Assist with induction of new colleagues on safety procedures.
• Provide regional maintenance support within 1 hour of normal place of work.

Skills

Building services

Heating & plumbing

Ventilation

Electrical distribution

Plumbing

Building fabric maintenance

Maintenance systems

Compliance

Driving licence

Trade qualification

Team player

Computer literacy

Customer service

Flexibility

Painting & decorating

Education

Trade qualification or 3 years experience

Job description

Job Description: Maintenance Operative Location: Wingham Court. Oaken Lane, Claygate, Esher, Surrey KT10 0RQ Contract: Permanent – Full Time Hours: 40 hours per week with on call responsibilities Salary: £14.10 to £17.30 per hour dependent on experience CQC rating: Good Carehome.co.uk rating: 9.8 / 10

Wingham Court features comfortable en-suite bedrooms and a number of lounges, where residents can relax and socialise. The home benefits from four acres of beautifully well-maintained gardens. The therapy department has a fully equipped gym, providing slow stream rehabilitation. The physical management programme is person-centred and focuses on preventing secondary complications and maximising function. There is a bustling atmosphere in the home, with things going on which residents can freely join in with like quizzes, singing workshops, films, sports, Zumba, tai chi, visiting entertainers, etc. There are also special interest groups such as discussions, documentaries, ladies night, darts, boccia, reading, and gardening. They also arrange lots of bespoke and 1-2-1 activities to cater for residents' special interests, or where extra support is required to ensure their participation. They have their own mini bus for regular trips out to the pub, shopping and even the local ice skating rink, so residents don't feel out of touch with their local community. There is a dedicated art lounge and professional art teacher, children's playground, a well-furnished IT suite, beautiful grounds with raised beds and two Lawn Tennis Association (LTA) registered tennis courts.

We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

Responsibilities

• Ensuring that all health and safety and compliance checks are carried out using the provided digital systems as per the timescales directed by Bupa Standard Operating Procedures and by Bupa compliance management tools and software
• Action and close any tasks attributed to the Maintenance Manager or home highlighted on Bupa compliance management tools and software
• Ensure that safety and cleanliness within the care home and grounds is to the satisfaction of Environmental Health, local Fire Authority requirements, Legionella Risk Assessment requirements and Health & Safety regulations etc
• Ensure that all necessary maintenance and repair tasks are completed to a high standard, in a timely manner and offer value for money whilst ensuring internal decoration continues to meet the organisations vision regarding first impressions
• Ensure regular review of residents’ preferences in relation to their personal space is documented and actioned
• Report defects, obtain quotes and manage repairs using Bupa approved contractors, complying at all times with Bupa’s Standard Operating Procedures
• Report irreparable defects to Home Manager or Property/Maintenance Manager as appropriate
• Manage Care Home elements of any refurbishment programme and capex programme of works ensuring minimal disruption to residents, visitors and staff
• Ensure that all tools and equipment are maintained and safely secured at all times
• Assist with induction of new colleagues with regard to the operation of emergency exits, fire points and evacuation procedures, keeping a record of all instructions given as required by the Home Manager, especially where the use of equipment is involved
• Although you will be located within a home there may be a requirement to provide maintenance support to a local Care Homes within a reasonable distance (no more than 1hr from normal place of work) as and when required to provide a comprehensive regional maintenance support.

Key Skills / Qualifications

• A good understanding of building services including, heating, hot and cold-water distribution, ventilation, electrical distribution, and plumbing
• Sound understanding of building fabric and its maintenance
• Practical experience of planned maintenance systems and record keeping
• Knowledge of relevant statutory requirements and experience of compliance
• A full driving licence
• A building/electrical/plumbing qualification (City & Guilds, BTEC, ONC, HNC etc) or a minimum of 3 years hand on experience in property maintenance and general repairs where possible
• Ability to work as part of a multi-disciplinary team
• Computer literate
• Good Customer service skills
• Be flexible to meet changing demands within the care home
• Practical ability and experience in painting and decorating

Benefits

• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Free meal on every shift
• Interest‑free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans – find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

This role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.

Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: Wingham Court Be at the heart of helping people live longer happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality.

If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care.

At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.