Maintenance Operative - Bank

Bupa; Uxbridge; On-site; GBP 19,000 - 28,000; Full time

Job summary

Bupa’s Clare House in Uxbridge is seeking a Maintenance Operative to keep the home’s facilities fully functional. You will work across plumbing, heating, electrical systems and building fabric, ensuring safety, compliance and high standards for residents.

The role involves managing defects, quotes, and contractor work, with a focus on value for money and minimal disruption to care and daily life. A driving licence and hands-on maintenance experience are essential.

Qualifications

• Full driving licence required.
• Knowledge of building services and compliance requirements.
• Experience with planned maintenance systems and record keeping.

Responsibilities

• Perform regular maintenance and repairs to buildings and equipment.
• Carry out safety, compliance and environmental checks and document results.
• Obtain quotes and manage repairs using approved contractors.
• Support refurbishment programmes with minimal disruption to residents.
• Assist induction of new colleagues on safety procedures.

Skills

Building services

Heating & plumbing

Electrical distribution

Ventilation

Water distribution

Maintenance records

Compliance knowledge

Full driving licence

Teamwork

Computer literate

Customer service

Education

Trade qualification

Job description

Job Description

Maintenance Operative - Bank Location: Clare House. Harefield Road, Uxbridge. UB8 1PP

Contract: Bank

Salary: Up to £17.05 per hour dependent on experience

CQC rating: Good Carehome.co.uk rating: 9.5 / 10

Clare House provides nursing, residential, convalescence and respite care, both short and long term. The majority of bedrooms are en-suite. At Clare House, staff take great care to focus on the person. It’s important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence. Situated in a quiet residential area of Uxbridge, the home, a converted cottage offers residents comfortable, light, spacious bedrooms and lounge areas surrounded by beautiful landscaped gardens. A secluded courtyard and tranquil sensory garden gives residents places to relax and enjoy the views. The home has good transport links with a regular bus route stopping directly outside the home, not to mention easy access to the M40. Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and tries to cater for all ethnic groups. Soon after a resident arrives at Clare House, staff discuss their personal preferences and dietary needs with them. There’s a real sense of community at Clare House. The staff work to discover what residents enjoy doing and the home’s social calendar is organised around those interests. So whether a loved one has a hobby or would like to take up a new one, there’s lots of exciting activities to get involved in. From picnics in the garden and lunch clubs to pamper days and exercise groups, the care home has got a full social calendar.

We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. As a Maintenance Operative, your primary responsibility will be ensuring that our facilities remain fully functional. You will maintain buildings and equipment effectively while complying with all relevant Bupa Standard Operating Procedures, legislation, and industry best practices. Your role is crucial in ensuring our accommodation meets Bupa’s cultural and brand values. You’ll help us make health happen by: Ensuring that all health and safety and compliance checks are carried out using the provided digital systems as per the timescales directed by Bupa Standard Operating Procedures and by Bupa compliance management tools and software. Action and close any tasks attributed to the Maintenance Manager or home highlighted on Bupa compliance management tools and software. Ensure that safety and cleanliness within the care home and grounds is to the satisfaction of Environmental Health, local Fire Authority requirements, Legionella Risk Assessment requirements and Health & Safety regulations etc. Ensure that all necessary maintenance and repair tasks are completed to a high standard, in a timely manner and offer value for money whilst ensuring internal decoration continues to meet the organisations vision regarding first impressions. Ensure regular review of residents’ preferences in relation to their personal space is documented and actioned. Report defects, obtain quotes and manage repairs using Bupa approved contractors, complying at all times with Bupa’s Standard Operating Procedures. Report irreparable defects to Home Manager or Property/Maintenance Manager as appropriate. Manage Care Home elements of any refurbishment programme and capex programme of works ensuring minimal disruption to residents, visitors and staff. Ensure that all tools and equipment are maintained and safely secured at all times. Assist with induction of new colleagues with regard to the operation of emergency exits, fire points and evacuation procedures, keeping a record of all instructions given as required by the Home Manager, especially where the use of equipment is involved. Although you will be located within a home there may be a requirement to provide maintenance support to a local Care Homes within a reasonable distance (no more than 1hr from normal place of work) as and when required to provide a comprehensive regional maintenance support.

Key Skills / Qualifications

• A good understanding of building services including, heating, hot and cold-water distribution, ventilation, electrical distribution, and plumbing
• Sound understanding of building fabric and its maintenance
• Practical experience of planned maintenance systems and record keeping
• Knowledge of relevant statutory requirements and experience of compliance
• A full driving licence
• A building/electrical/plumbing qualification (City & Guilds, BTEC, ONC, HNC etc) or a minimum of 3 years hand on experience in property maintenance and general repairs where possible
• Ability to work as part of a multi-disciplinary team
• Computer literate
• Good Customer service skills
• Be flexible to meet changing demands within the care home
• Practical ability and experience in painting and decorating

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.

Time Type: Full time Job Area: Locations: Clare House (Uxbridge)

Be at the heart of helping people live longer healthier, happier lives and making a better world.

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Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.