Maintenance Operative

Bowood Hotel Spa and Golf Resort; Calne; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Uniform provided

Meals whilst on duty

Pension

Free on-site parking

Free entry to Bowood House and Gardens

Discounted golf membership

Discounted spa products

Employee Assistance Programme

Company events

Job summary

Bowood Hotel, Spa & Golf Resort in Wiltshire is seeking a Maintenance Operative to join a small, friendly team. You will maintain the hotel, spa and golf facilities, carrying out planned and reactive maintenance to ensure safety and high standards for guests.

The role requires flexibility to work weekends on a rota and participate in an on-call rotation, with own transport essential due to the rural location and surrounding area.

Qualifications

• Experience in hospitality is essential.
• Ability to work weekends on a rota.
• Own transport due to rural location.
• Flexible, proactive approach and good problem-solving skills.

Responsibilities

• Carry out day-to-day maintenance across hotel, spa and golf resort.
• Undertake general building repairs, decorating, basic plumbing and carpentry.
• Assist with maintenance and servicing of plant, machinery and equipment.
• Respond promptly to maintenance requests from operational departments.
• Maintain a safe, clean and welcoming environment for guests and colleagues.
• Identify issues early and prevent larger problems.
• Work with external contractors when required.
• Support the Maintenance Manager with routine operations.

Skills

Hospitality experience

Weekend rota flexibility

Independent worker

Team player

Job description

Help maintain one of Wiltshire's leading luxury hospitality destinations. Are you a skilled and reliable maintenance professional with experience in the hospitality industry? Do you enjoy practical, hands‑on work and take pride in creating safe, welcoming environments for guests?

Bowood Hotel, Spa & Golf Resort is looking for a Maintenance Operative to join our small, friendly and dedicated maintenance team.

Working under the direction of the Maintenance Manager, you will help ensure our luxury hotel, spa, championship golf course and resort facilities are maintained to the highest standards, delivering an exceptional experience for every guest who visits.

If you are looking for a varied role where no two days are the same, we would love to hear from you.

About the Role

As a Maintenance Operative, you will support the day‑to‑day maintenance, servicing and repair of the hotel's buildings, plant, equipment, fixtures and fittings, helping to ensure the resort remains safe, compliant and presented to the highest standard.

From guest bedrooms and public areas to the spa, golf facilities and back‑of‑house operations, you will play an important role in keeping every part of the resort running smoothly.

This role requires flexibility to work weekends on a rota basis and participate in an on‑call rota, providing management cover in the absence of the Manager to ensure the smooth and safe running of the service.

Own reliable transport is essential due to our rural location which is easily commutable from Chippenham, Swindon, Bath, Devizes, Melksham, Corsham and surrounding Wiltshire areas.

Key Responsibilities

• Carry out planned preventative and reactive maintenance throughout the hotel, spa and golf resort.
• Undertake general building repairs, decorating, basic plumbing, carpentry and other maintenance tasks.
• Assist with the maintenance and servicing of plant, machinery and equipment.
• Respond promptly to maintenance requests from operational departments.
• Help maintain a safe, clean and welcoming environment for guests, visitors and colleagues.
• Identify maintenance issues before they become larger problems.
• Work alongside external contractors when required.
• Follow health and safety procedures and maintain high standards of compliance.
• Support the Maintenance Manager with the smooth day‑to‑day operation of the maintenance department.

About You

We are looking for someone who has:

• Previous experience as a Maintenance Assistant, Maintenance Operative, Facilities Assistant or Handyperson.
• Experience working within the hospitality industry is essential, ideally gained in a hotel, resort, spa, golf club, leisure venue or similar guest‑focused environment.
• Good all‑round maintenance skills, including basic plumbing, carpentry, decorating and general repairs.
• The ability to work independently while also contributing positively to a team.
• A proactive approach with excellent problem‑solving skills.
• Good communication skills and a flexible attitude.
• A commitment to delivering excellent service and maintaining high standards.

Why Join Bowood Hotel, Spa & Golf Resort?

Bowood Hotel, Spa & Golf Resort is one of Wiltshire's premier luxury hospitality destinations, offering award‑winning accommodation, exceptional dining, a luxury spa and a championship golf course within the beautiful Bowood Estate.

Joining our team means becoming part of a professional, supportive workplace where your contribution is valued and where you will help deliver memorable experiences for our guests every day.

Benefits include:

• Enhanced holiday entitlement (25 days including Bank Holidays)
• Uniform provided
• Meals whilst on duty
• Pension
• Free on‑site parking
• Free entry to Bowood House and Gardens during the open season
• Hugely discounted Golf Membership (on successful completion of your probationary period)
• Discounted spa treatments and 50% off our beautiful Templespa products
• Employee Assistance Programme through Hospitality Action
• Company events

Among the finest luxury 4 star hotels in Wiltshire, a stay at Bowood is one never to be forgotten. Located in Calne, the hotel is at the heart of the Bowood Estate, where we offer dreamy overnight stays, delicious home‑cooked cuisine and a very warm welcome. With our award‑winning spa and championship golf course, a stay can be as busy or as relaxed as our clients wish.