Maintenance Multi Trader - covering South London Area

Stef & Philips Limited; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the maintenance sector is seeking a maintenance engineer to join their team in London. The role involves performing repairs and preventative maintenance while ensuring high customer satisfaction. Candidates should have substantial experience in multi-skilled trade repairs and a full clean driver’s license. Benefits include generous leave, health insurance, and bonuses for tenure.

Benefits

23 days leave plus bank holidays

Private health insurance with Vitality

Birthday off

One well-being day off per year

Maternity/Paternity Pay

Pension scheme increases after 2 years

£500 staff referral scheme

Company payday lunch

Qualifications

• Experience in multi-skilled trade repairs and maintenance.
• Full clean driver’s license required.
• Enhanced DBS / Police check will be completed.

Responsibilities

• Carry out proactive and reactive maintenance repairs.
• Monitor planned maintenance and log delays.
• Provide high levels of customer service.

Skills

Plumbing

Carpentry

Plastering

Customer Service

Attention to Detail

Administrative Skills

Ability to Work Independently

Flexibility

Job description

The Role

As a maintenance engineer, you will be an integral member of the repairs and planned preventative maintenance service, working directly with the head of maintenance to ensure repairs are carried out effectively and efficiently.

Main Duties & Responsibilities

• Taking instructions from the maintenance department regarding the daily schedule of jobs
• Attending units to carry out proactive and reactive maintenance repairs
• Completing jobs in accordance with service level agreements
• Registering job progress reports and completing job reports
• Accurate collation of data for each job (photos/videos)
• Monitoring planned maintenance and breakdown activities; logging and escalating delays to the maintenance service team
• Prioritising scheduled work
• Maintaining material and supply stock levels within your vehicle
• Providing high levels of customer service to achieve customer satisfaction, handling complaints with empathy and professionalism
• Performing other relevant duties as requested by other departments
• Updating information on the PDA system
• Complying with Stef & Philips policies and carrying out any reasonably required duties

Skills & Knowledge

• Experience working in temporary and emergency accommodation
• Substantial experience in multi-skilled trade repairs and maintenance, including plumbing, carpentry, and plastering
• Experience managing vulnerable individuals and HMO properties
• Full clean driver’s license
• An enhanced DBS / Police check will be completed
• Ability to prioritise workload and work effectively under pressure
• Close attention to detail
• Strong administrative skills
• Previous experience in a similar role
• Ability to work independently and as part of a team
• Flexibility to meet varying demands of the role to achieve outcomes

Benefits

• 23 days leave plus bank holidays
• Additional holiday days for long service – up to 28 days
• Celebration of tenure with bonuses: 3 years £500, 5 years £1000, 10 years £5000
• Private health insurance with Vitality
• Birthday off
• One well-being day off per year
• Maternity/Paternity Pay
• Pension scheme increases after 2 years
• £500 staff referral scheme, paid upon passing probation
• Company payday lunch