Maintenance Manager - Hotels

Criterion Hospitality; Greater London; On-site; GBP 70,000 - 80,000; Full time

Job summary

Join a forward-thinking hospitality company as a Maintenance Manager, where your expertise will ensure the smooth operation of diverse hotel properties. This role offers a unique opportunity to lead maintenance efforts, implement preventive strategies, and work closely with passionate professionals in a dynamic environment. With competitive compensation and a chance to make a tangible impact during an exciting growth phase, this position is perfect for those looking to further their career in the hospitality industry. If you thrive in a hands-on role and are committed to service excellence, this is the opportunity for you.

Qualifications

• 5+ years of experience in maintenance, ideally in hospitality.
• Strong knowledge of plumbing, HVAC, and electrical systems.

Responsibilities

• Supervise and lead all hotel maintenance operations.
• Develop and implement preventive maintenance procedures.
• Ensure compliance with health and safety standards.

Skills

Plumbing

Carpentry

HVAC

Electrical Systems

Team Leadership

Organisational Skills

Communication Skills

Education

Mechanical Qualification

Degree in Facilities Management

Job description

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Talent Acquisition and Retention Manager - CIPD level 5 student

Due to exciting expansion and new hotel openings, Criterion Hospitality is seeking a dynamic and experienced Maintenance Manager to join our growing team.

This is a fantastic opportunity to work across a vibrant and diverse portfolio of hotels, where no two days are the same. You will play a key role in ensuring our buildings and systems are running efficiently and safely, supporting the delivery of a high-quality guest experience.

About the Role

As Maintenance Manager, you will be responsible for overseeing all installation, repair, and upkeep operations across our hotel properties. From managing planned maintenance and leading your team, to handling urgent repairs and ensuring compliance, your contribution will be key to the smooth running of our growing estate.

Key Responsibilities

• Supervise and lead all hotel maintenance operations and staff
• Develop and implement preventive maintenance procedures
• Plan and manage repair and installation activities
• Ensure compliance with health and safety standards and company policies
• Conduct regular inspections to identify and resolve issues proactively
• Track maintenance expenses and manage departmental budget
• Maintain accurate maintenance logs and daily progress reports
• Oversee stock levels and coordinate procurement of tools and supplies
• Collaborate with hotel GMs and department heads to address property needs

What We’re Looking For

• Mechanical qualification or equivalent; a degree in facilities management or business administration is a plus
• Minimum of 5 years' experience in maintenance, ideally within hospitality or multi-site operations
• Strong knowledge of plumbing, carpentry, HVAC, and electrical systems
• Prior team leadership or managerial experience preferred
• Excellent organisational, interpersonal, and communication skills
• A proactive, hands-on approach with a focus on service excellence

Why Join Criterion Hospitality?

You’ll be part of a forward-thinking company during an exciting phase of growth, with opportunities to make a tangible impact across new and existing hotel operations. We offer a supportive environment, competitive salary, and the chance to work with passionate hospitality professionals across London.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Hospitality and Hotels and Motels

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