Maintenance Manager

Bespoke Hotels; West of England; On-site; GBP 52,000 - 65,000; Full time

Benefits offered by this job

Staff discounts

Uniform

Employee of the Month

Training and progression

Discounted hotel stays

Team social events

Gym membership discounts

Years of service recognition

Job summary

Hotel Gotham Bristol, operated by Bespoke Hotels, is seeking a Maintenance Manager to lead the pre-opening and early operations of a Grade II listed, luxury hotel. You will oversee maintenance, safety, and the integration of a complex building system while coordinating with construction teams and suppliers.

The role requires strong leadership, a proactive approach to maintenance, and exceptional communication to ensure a seamless guest experience from day one.

Qualifications

• Experience managing maintenance in complex heritage or Grade-listed buildings.
• Strong leadership and communication skills.
• Excellent health and safety knowledge.
• Proven ability to work with contractors and suppliers.

Responsibilities

• Maintain health and safety procedures and risk assessments.
• Control maintenance budget and stock levels.
• Maintain a robust PPM schedule.
• Oversee on-site contractor activity.
• Order maintenance supplies and manage stock.
• Keep records of machinery and manuals.
• Maintain and test fire equipment.
• Coordinate supplier quotations.
• Identify process improvements.
• Manage policy changes.
• Enhance guest satisfaction and build supplier relationships.
• Provide full maintenance support for operations.

Skills

Leadership

Health & Safety

Vendor management

PPM scheduling

Contractor management

Tools

MS Office

Job description

Be Part of Bristol's First Luxury Five Star Lifestyle Hotel. Hotel Gotham first turned heads in Manchester, earning the title of "Europe's sexiest hotel". Following a show-stopping opening in Newcastle, the curtain now rises on the next act of the Gotham story - and this time, Bristol takes centre stage. The iconic Grade II listed Guildhall is being thoughtfully transformed into Bristol's first luxury five star lifestyle hotel. Rich in history and architectural grandeur, expect breathtaking Gothic windows, magnificent stained glass and original period features around every corner. It's a setting worthy of Gotham. Hotel Gotham is more than just a hotel – it’s a way of life. A vibe. A 5-star, theatrical, vibrant, stylish, dramatic experience – for guests and colleagues. As our Maintenance Manager, you'll play a pivotal role as a member of the senior management team during the pre-opening phase of our breathtaking hotel. You will be responsible for knowing every aspect of the property and ensuring a seamless transaction from construction to day-to-day operations. Working closely with the dedicated contruction team, labourers and consultants on site you will help oversee the final stages of the project. We are looking for an experienced Maintenance Manager with record of working in similar complex, Grade-listed buildings. You will have exceptional technical knowledge, strong leadership skills and the ability to communicate effectively across all areas of the hotel.

Your Key Responsibilities Will Include

• Being fully aware, competent and responsible for all health and safety procedures and policies, assisting with the preparation of all risk assessments within the venue
• Ensure all maintenance budget and stock levels are controlled, ensuring all expenses are kept in line with guidelines and expectations
• Ensure there is an effective PPM schedule in place
• Manage onsite activity of all contractors
• Order all maintenance supplies, ensuring stock control measures are in place
• Maintain all records of machinery & equipment, including manufacturers details, specifications and manuals
• Ensure all fire equipment is maintained, tested and stored in the correct and timely manner
• Arrange and coordinate quotations from suppliers for work
• Proactively identify areas of improvement and opportunities to enhance all processes and procedures within the hotel
• Proactively manage any changes in policies and procedures
• Achieve the highest level of customer satisfaction for both external and internal guests, along with forming great relationships with suppliers and contractors
• Provide full maintenance support for operations

We're looking for passionate hospitality professionals ready to take centre stage and help bring the Gotham experience to life from day one. If you have exceptional communication skills, outstanding attention to detail and thrive as part of a high-performing team, we'd love to hear from you.

Why Join Hotel Gotham Bristol?

• Be part of the opening team at Bristol's first luxury five-star lifestyle hotel.
• Work in one of the city's most iconic historic buildings.
• Join a passionate, supportive and ambitious founding cast.
• Opportunities for training, career development and progression.
• Staff discounts
• Inclusion in service charge additional to salary
• Calendar of Team Social Events
• Unique monthly code for discounted stays at a number of Bespoke Hotels
• Discounted Gym Membership
• Years Service Recognition
• Uniform
• Employee of the Month