Maintenance Manager

Flow Student Ltd; Southampton; On-site; GBP 37,000 - 43,000; Full time

Job summary

Flow Student Ltd in Southampton (office based) is seeking a Maintenance Manager to lead the maintenance function across student accommodation. You will manage a small team including a plumber, electrician and general maintenance operative, coordinating with external contractors to ensure safe, compliant and well-maintained facilities.

You will plan preventative maintenance, oversee repairs, manage budgets, and keep accurate records for compliance, with a focus on delivering a high-quality

Qualifications

• Proven experience as maintenance manager or supervisor in related sectors.
• Strong knowledge of building services (heating, electrical, plumbing).
• Experience leading a maintenance team.
• Understanding of safety legislation; IOSH/NEBOSH desirable.
• Experience managing budgets, contractors and suppliers.
• Proficient with CMMS and standard IT tools.
• Strong problem solving and customer service orientation.
• Valid UK driving licence.

Responsibilities

• Lead the maintenance team and supervise operatives.
• Oversee reactive and planned maintenance across accommodation.
• Plan preventative maintenance schedules.
• Ensure statutory compliance: fire, gas, electrical, legionella, lifts.
• Manage external contractors for repairs and refurbishment.
• Control maintenance budget and costs.
• Plan room turnarounds for academic year and arrivals.
• Maintain stock and equipment.
• Keep accurate records and safety certificates.
• Support student experience with positive service.

Skills

Maintenance management

Team leadership

Budget management

Contractor management

CMMS

Health & safety

Communication skills

Driving licence

Job description

Maintenance Manager

Location: Southampton (office based)
Contract: Permanent, full time
Working hours: 37.5 hours per week
Salary: £37,000 - £43,000 per annum

About the Role

As Maintenance Manager, you will lead the maintenance function for Flow Student in Southampton, making sure our buildings are safe, secure, compliant and well maintained for our students. You will manage a team of maintenance operatives, including a plumber, an electrician and a general maintenance operative, alongside external contractors. Working closely with the City Operations Manager and on site colleagues, you will keep reactive repairs moving, plan ahead with preventative maintenance, and help create a living environment where students feel at home.

Lead the Maintenance Team: Supervise, support and develop maintenance operatives, allocating work, setting standards and ensuring high quality, safe working practices.

Oversee Repairs and Upkeep: Manage all reactive and planned maintenance across student rooms, studios, communal areas and amenity spaces, prioritising urgent issues to minimise disruption.

Plan Preventative Maintenance: Create and deliver planned maintenance schedules for plant, equipment and accommodation, reducing breakdowns and extending asset life.

Ensure Statutory Compliance: Oversee fire safety, gas safety, electrical testing, legionella control, lift servicing and all other statutory inspections, keeping accurate certificates and records.

Manage Contractors: Appoint, coordinate and monitor external contractors for specialist repairs, servicing and refurbishment works, ensuring quality and value for money.

Control Costs: Manage the maintenance budget, track spend and identify opportunities to improve efficiency and reduce costs.

Prepare for Peak Periods: Plan room turnaround and inspections so that accommodation is ready for the start of each academic year and for new arrivals throughout the year.

Maintain Stock and Equipment: Keep tools, equipment and materials in good order and order supplies as required.

Keep Accurate Records: Ensure maintenance requests are logged and closed accurately, and that risk assessments, inspection reports and compliance documents are up to date.

Support the Student Experience: Work with colleagues across the site to respond to student feedback with a positive and approachable attitude.

Requirements

• To be successful in this role, you will have:
• Proven experience as a maintenance manager or supervisor, ideally within student accommodation, residential, hotel or commercial property.
• Strong technical knowledge of building services, including heating, electrical, plumbing and general building maintenance.
• Experience of leading, motivating and developing a maintenance team.
• A sound understanding of health and safety legislation, fire safety and statutory compliance, with a qualification such as IOSH or NEBOSH desirable.
• Experience of managing budgets, contractors and suppliers.
• Confidence using maintenance management software (CMMS) and standard IT packages.
• Excellent problem solving and communication skills, with a focus on customer service.
• The ability to prioritise workloads and remain calm under pressure.
• A trade qualification, technical certification or equivalent practical experience.
• A valid UK driving licence.