Maintenance Manager

Eclipse Hotels Group; Poole; On-site; GBP 25,000 - 35,000; Full time

Job summary

Eclipse Hotels Group is seeking a Maintenance Manager for their Holiday Inn Express at Cardiff Airport. This role involves leading maintenance operations, ensuring safety compliance, and providing training to staff. Ideal candidates will possess strong technical knowledge and customer service skills, working in a diverse and inclusive culture.

Benefits

Discounted Hotel Rooms

Employee Assistance and Welfare Program

Health Plan

Life Insurance

Complimentary Meals on duty

Excellent Training & Development

Qualifications

• Good working knowledge of electrical work, plumbing, and HVAC.
• Strong communication skills and a hands-on proactive approach.
• Experience in offering exceptional customer service.

Responsibilities

• Ensure work adheres to Health and Safety legislation.
• Provide training for the Maintenance Team and manage tools and equipment.
• Oversee repairs in the hotel, ensuring high standards.

Skills

Electrical work

Plumbing

HVAC

Communication skills

Customer service

Education

Qualified electrician

Job description

Eclipse Hotels Group is an international family owned hotel group who are headquartered in West London. Our company's current portfolio includes brands such as Holiday Inn, Holiday Inn Express and CiTi Hotels, located across the UK, Europe and the Caribbean.

An excellent opportunity has arisen for an Maintainace Manager at our Holiday Inn Express in Cardiff Airport.You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience.

Join us and enjoy the following benefits:

• Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services
• Employee Assistance and Welfare Program
• Health Plan
• Life Insurance
• Cashback and discounts on the leading high street retailers
• Complimentary Meals on duty
• Employee of the Month and Employee of the Year celebrations
• Recommend a friend scheme
• Excellent Training & Development

What will your key responsibilities and duties be:

• To ensure that all your work adheres to Health and Safety legislation.
• To provide appropriate training for our Maintenance Team and make sure they have the tools and equipment needed to carry out their daily job duties, in compliance with the governmental and safety regulations.
• To oversee all work (Whether this being your own team or external third-party contractors), making sure all our hotels' repairs carried out effectively and efficiently to a high standard;
• To manage, support and guide our team members to continually improve performance standards, and follow the hotel security and emergency procedures;
• Ensure that all Maintenance/Hotel Health & Safety records are up to date (In conjunction with your Hotel General Manager)
• To maintain a clean and organised maintenance workshop, and to manage our hotel inventory securely including tools, supplies and equipment, as well as the maintenance of plant, equipment and building including fixtures and fittings;
• To adhere to department budget, controlling costs and overheads with a focus on energy management, preventative maintenance & capital planning.
• To support our hotel by driving our guests to the local airport (Airport hotels only).

What we are looking for:

• Good working knowledge of electrical work, plumbing, hot water, experience with HVAC, boilers, painting and tiling will be an advantage;
• Strong communication skills and also have a ‘hands on' pro-active approach;
• Ideally you will be a qualified electrician and a good team player and the ability to take ownership of tasks and workload;
• Experience in offering exceptional customer service.
• Understanding the needs of managing a Team on a daily basis.
• Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and other Team Members

We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes inclusive, people focused culture.