Maintenance Manager

The Guardsman Hotel; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Service charge

Hotel discounts

Holiday allowance

Wellbeing support

Wagestream access

Stayover after 1 year

Training & progression

Referral incentives

Free meals

Length of service awards

Job summary

The Guardsman Hotel is seeking a Maintenance Manager to lead the upkeep and ongoing maintenance of the property in London. You will manage a team, liaise with contractors, and ensure a seamless guest experience while upholding health and safety standards.

Candidates should be hands-on, highly organized, and capable of delivering on time. The role offers full-time hours and a competitive salary with service charge, reflecting the luxury hospitality environment.

Qualifications

• Hands-on maintenance experience in hospitality or similar settings.
• Strong leadership and people management capabilities.
• Solid understanding of health and safety regulations in hotels.
• Ability to liaise effectively with contractors and suppliers.

Responsibilities

• Oversee upkeep, maintenance, and management of hotel areas.
• Lead maintenance team to meet deadlines and ensure guest experience.
• Monitor energy conservation and compliance with safety standards.
• Coordinate with contractors and manage supplier relationships.

Skills

Hands-on maintenance

Leadership

Communication

Health & safety

Electrical knowledge

Compliance knowledge

Supplier management

Time management

Job description

Salary: Competitive salary plus service charge
Job Type: Permanent
Hours: Full-time
Town: London

The Guardsman is a new 59 room, luxury hotel in St. James's. Alongside these rooms are six residences intended for longer-term stays. With the scale, familiarity and feel of a club, The Guardsman is a home from home that will inspire both loyalty and longer stays. The hotel has an unmistakably British feel that befits its proximity to such iconic landmarks as Buckingham Palace and The Palace of Westminster. Whilst the scale and ambiance are more reminiscent of a club than a hotel, the interiors have a bright, modern and relaxed feel that is lent a very British character with a few, carefully chosen, traditional and quirky embellishments.

We are currently recruiting for a Maintenance Manager to join our Truly Talented team.

As a Maintenance Manager, you will be responsible for the upkeep, maintenance, and management of all areas of the hotel, including energy conservation. You will use your leadership skills to inspire your team and provide a seamless guest experience every time.

What we offer

• Competitive salary and service charge
• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
• 28 days holiday, including bank holidays, increasing yearly to 33 days;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Free meals while on shift;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Your role

The role requires someone who will be hands-on with repair and general maintenance. You will meet time deadlines, liaise with contractors and take responsibility for health and safety on the property. The right candidate, therefore, must be organised, a good communicator, and a hands-on manager.

If you are passionate about hospitality and have a keen eye for attention to detail, then we would love to hear from you.

The core skills and experience required to succeed:

• Highly self-motivated, confident, decisive, and able to work with limited supervision;
• Attention to the smallest details;
• Good understanding of compliance in hospitality and hotels;
• Ability to build and maintain a strong relationship with suppliers;
• Results-focused with a desire to succeed;
• Knowledge of electrics and health and safety;
• Computer literacy is also a key for the compliance and audit part of the role.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and The Guardsman Hotel.

Opportunities for all

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.