Maintenance Engineer

DoubleTree by Hilton Bath; Bath; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Worldwide Hilton discounts

Employee hotel discounts

28 days holiday + bank holidays

Benefits portal discounts

Employee Assistance Line

Wagestream access

Annual stayover after 1 year

Referral bonus

Free meals on shift

Length of service awards

Job summary

DoubleTree by Hilton Bath is seeking a skilled Hotel Handyman to perform hands-on maintenance, repairs, and preventative tasks across the hotel. You will ensure guest areas and back-of-house facilities are well-kept, safe, and functional, coordinating with contractors when required.

The role focuses on both planned maintenance and reactive repairs, requiring organised work practices, clear communication, and the ability to work independently or as part of a team in a hospitality setting.

Qualifications

• Experience in general maintenance and property upkeep.
• Experience with planned preventative maintenance and reactive repairs.
• Basic knowledge of plumbing, electrical fixtures, carpentry, decorating and repairs.
• Strong health and safety awareness and compliance responsibilities.

Responsibilities

• Carry out planned preventative maintenance in line with schedules.
• Perform general repairs across the hotel in guest rooms and public areas.
• Respond to reactive maintenance requests promptly and safely.
• Diagnose faults and determine repair solutions; escalate when needed.
• Maintain records and support maintenance schedules and improvements.
• Collaborate with departments to resolve issues and assist on larger projects.

Skills

General maintenance

Maintenance planning

Plumbing

Electrical fixtures

Carpentry

Health & safety

Time management

Communication

Teamwork

Hotel environment

Job description

Salary: £28,500 per annum
Job Type: Permanent
Hours: Full-time
Town: Bath

Set on the banks of the River Avon in the beautiful Roman city of Bath and within walking distance to all the city's sites and attractions.

We are looking for a skilled and proactive Hotel Handyman to join the team at DoubleTree by Hilton Bath.

The successful candidate will have strong general property maintenance and repair skills and will play an important role in ensuring that the hotel, its bedrooms, public areas, back-of-house facilities and equipment are maintained to a high standard.

This role will focus on both planned preventative maintenance and reactive repairs, ensuring that maintenance issues are identified and resolved efficiently to provide a safe, comfortable and high-quality environment for our guests and colleagues.

What we offer

• Worldwide employee discounts at Hilton Hotels through Go Hilton program;
• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
• 28 days holiday, including bank holidays, increasing yearly to 33 days;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Free meals while on shift;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Your role

The role requires someone who will be hands‑on with repair and general maintenance. You will meet time deadlines, liaise with contractors and take responsibility for health and safety on the property. The right candidate, therefore, must be organised, a good communicator, and a hands‑on manager.

Key Responsibilities

Planned Preventative Maintenance

• Carry out planned preventative maintenance (PPM) in accordance with the hotel's maintenance schedules and procedures.
• Conduct regular inspections of guest bedrooms, public areas, back‑of‑house areas and hotel facilities.
• Identify potential maintenance issues before they develop into larger problems.
• Complete routine maintenance tasks to maintain the condition, appearance and functionality of the property.
• Maintain accurate records of completed preventative maintenance and outstanding works.
• Support the development and continuous improvement of preventative maintenance schedules.

General Repairs and Maintenance

• Carry out a wide range of general maintenance and repair work across the hotel.
• Respond promptly to reactive maintenance requests from guest bedrooms, public areas and back‑of‑house departments.
• Undertake basic repairs relating to plumbing, electrical fixtures, carpentry, decorating and general building maintenance within the scope of the role and individual competence.
• Repair or replace fixtures, fittings, furniture and equipment where required.
• Carry out minor painting and decorating work to maintain the appearance of the hotel.
• Diagnose maintenance faults and determine appropriate repair solutions.
• Escalate specialist or complex repairs to the Maintenance Manager or approved external contractors where necessary.

Guest Bedrooms and Public Areas

• Ensure guest bedrooms are maintained to a high standard and that maintenance issues are resolved efficiently to minimise any impact on the guest experience.
• Carry out regular room inspections and identify defects requiring repair.
• Support the maintenance and upkeep of public areas, meeting spaces, corridors, restaurants and other guest facilities.
• Work discreetly and professionally when carrying out maintenance in guest‑facing areas.

Health, Safety and Compliance

• Carry out all maintenance activities in accordance with hotel health and safety procedures.
• Ensure work areas are kept safe, clean and secure at all times.
• Use appropriate personal protective equipment and safe working practices.
• Report any health and safety concerns, hazards or defects immediately.
• Support statutory testing and compliance requirements as directed by the Maintenance Manager.
• Ensure that only work within individual competence and authorisation is undertaken.
• Maintain a strong awareness of fire safety and emergency procedures.

General Responsibilities

• Maintain maintenance tools, equipment and work areas in a safe and organised condition.
• Assist with the management and organisation of maintenance supplies and materials.
• Work closely with Housekeeping, Front Office, Food and Beverage and other hotel departments to resolve maintenance issues efficiently.
• Liaise professionally with external contractors when required.
• Assist with larger maintenance projects and improvement works across the hotel.
• Participate in an on‑call or emergency response rota where required.
• Provide support to the wider hotel operation during busy periods and operational emergencies.
• Carry out any other reasonable duties consistent with the role.

Person Specification

Essential Skills and Experience

• Previous experience in a general maintenance, property maintenance, facilities or building maintenance role.
• Good practical knowledge across a range of general maintenance disciplines.
• Experience of carrying out planned preventative maintenance and reactive repairs.
• Basic knowledge of plumbing, electrical fixtures, carpentry, decorating and general building repairs.
• Ability to identify faults and carry out effective repairs.
• Experience working with maintenance management systems or job logging systems is desirable.
• Good understanding of health and safety requirements.
• Ability to prioritise workloads and manage multiple maintenance requests.
• Strong problem‑solving and practical skills.
• Ability to work independently and as part of a wider team.
• Good communication and customer service skills.
• Previous experience working within a hotel, hospitality, residential or commercial property environment.
• Experience working within a large or multi‑faceted property.
• Knowledge of basic building services and plant equipment.
• Experience supporting statutory compliance and safety checks.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and the DoubleTree by Hilton Bath

Opportunities for all

At Axiom Hospitality we thrive on differences and believe it is critical to our success as a fast‑growing hospitality company with global aspirations. We are proud to be an equal‑opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. We are working to reduce our hotels’ impact on the environment through internationally recognised ecolabel certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens, to collecting donations and fundraising. Our hotels aim to leave a positive impact in their neighbourhoods. At Axiom Hospitality we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.