Maintenance Manager

Bestway Retail; Exeter; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in retail seeks a Maintenance Manager to ensure the smooth operation of the property portfolio across the South of England, focusing on maintenance management and contractor oversight. The position requires solid experience in plumbing, refrigeration, and electrical systems, along with excellent communication and customer service skills. Join a team that values growth and collaboration, promoting a supportive work environment.

Qualifications

• Solid experience with plumbing, refrigeration, and electrical systems.
• Retail experience is preferred.
• Excellent customer service skills required.

Responsibilities

• Assist with planned and reactive maintenance.
• Conduct routine inspections of properties.
• Oversee contractors for necessary professional repairs.

Skills

Plumbing

Refrigeration

Electrical systems

Communication

Customer service

Decision making

Time management

Teamwork

Tools

IT skills

Job description

Job Description

We are looking for a Maintenance Manager to provide support to the property department to aid in the smooth running of the Company’s property interests. Working around our stores in the South of England to include all counties South of the M4 and ideally based around Exeter. You will assist the property department with day-to-day management of the companies property portfolio. The role will be to ensure smooth operation and compliance of the estate whilst also supporting the wider Property function

Your main responsibilities:

• Assist with the implementation of both planned and reactive maintenance
• Conducting routine inspections of commercial and residential premises and equipment
• Assess property expenditures on a weekly basis with the aim of supporting the team ensuring visibility and cost control
• Assist with the day-to-day delivery of property management. Working closely with external maintenance providers, ensuring both reactive and planned maintenance is delivered in a satisfactory and cost-effective manner
• To represent the property function internally and wider business externally in a professional manner
• Overseeing contractors when professional repairs are necessary
• Identify and report the need for major maintenance repairs
• Managing specification and arranging quotes where necessary
• Respond to stores maintenance requests in a timely and professional manner, reporting and feedback
• Help develop and implement the budget for the Property department.
• Maintain the inventory records for equipment and materials
• Engage with Operations, becoming a key part of the Operations support structure and delivering great day to day service, minimising loss of trade through closures or equipment downtime
• Provide support to sites and the Operations teams to keep sites trading, safely, legally and with the best standards of look and feel
• Carry out visits to inspect sites and check on contractor’s work
• Deal with issues and incidents, remotely where possible providing triage with sites
• Manage contractors on a day-to-day basis About You
• Solid experience with plumbing, refrigeration, and electrical systems
• Retail experience is preferred
• Practical understanding and ability to resolve maintenance issues
• Personable, engaging with multiple stakeholders
• Attention to detail and personal responsibility
• Detail-orientated and technically minded with an aptitude for problem solving
• Extremely organized with good communication skills
• Time management and flexibility to prioritise workload in a reactive pressurised environment
• Calm and considered, an investigative mind and a decision maker
• Excellent customer service skills
• Commercial awareness
• Decision making ability
• Good IT skills
• Ability to work well as part of a team
• Driving Licence
  
  

What next?

If you are looking to launch, or grow, an exciting career in a company that values progression and development! Choose “Apply now” to fill out our short application and submit your CV! Job Types: Full-time, Permanent Work Location: In person