Maintenance Manager

TN United Kingdom; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and dynamic team as a Maintenance Manager at a leading hotel and leisure company. This role offers a unique opportunity to ensure that hotels and clubs are always in excellent condition, providing guests with a faultless experience. You will be involved in a variety of tasks, from fixing guest room issues to ensuring the smooth operation of spas and gyms. With a strong focus on customer service and teamwork, this position allows you to grow and develop in a fun, supportive environment. Enjoy a range of benefits, including health memberships, discounts, and a commitment to your well-being.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drink

30% discount in Starbucks

Excellent training and development

Mental health support

Financial wellbeing support

Employee Assistance Programme

Birthday off guaranteed

Company Pension scheme

Qualifications

• Extensive general maintenance experience, including plumbing and electrical.
• Ability to work well under pressure and deliver excellent customer service.

Responsibilities

• Lead and motivate a small team for efficient and safe operations.
• Fix maintenance issues quickly and build relationships with contractors.

Skills

General Maintenance

Plumbing

Electrical

Customer Service

Team Leadership

Problem Solving

Job description

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Maintenance Manager

Good with your hands? If so, come and join us as a Maintenance Manager and ensure our hotels and clubs are always in tip-top condition and in good working order. One of the most varied roles in the hotel, you will be a jack of all trades AND a master of all. You will be on hand to jump in and fix issues in guest rooms to make sure they have a faultless stay, ensure our spa and gyms operate seamlessly, and that public areas look as fresh as on day one.

Work, Grow, Play!

At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart from the competition.

Benefits

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend, plus breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on Food and Drink at any Village Hotel Pub & Grill, on or off shift.
• 30% discount in our Village Hotel Starbucks stores, on or off shift.
• Excellent training and development, including Rising Stars and Talent Academy programmes.
• Interactive training across hotel areas using our Mobile Gaming platform.
• Discounts and cashback on High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, including monthly well-being programmes.
• Mental health support with first aiders and up to 2 mental health days annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to Employee Assistance Programme for support and counselling.
• A fun, supportive, and inclusive work environment with team events.
• Reward and Recognition schemes, anniversary rewards, and more.
• Electric car salary sacrifice scheme.
• Your birthday off guaranteed.
• Discounted Health Cash plan and Sick pay Insurance.
• Big People Days to celebrate employees and communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme.
• Life Insurance.

*Terms and conditions apply based on your contract.

What We Need From You

• Extensive general maintenance experience, including plumbing and electrical.
• Lead, motivate, and monitor a small team for efficient and safe operations.
• Deliver excellent customer service.
• Knowledge of hotel security and emergency procedures.
• Proactive, quick thinker, adept at fixing maintenance issues.
• Build relationships with contractors and suppliers for cost-effective outcomes.
• Ability to work well under pressure.
• A team player, collaborating with other departments.

Come and be part of something new & something special - Work, Grow & Play the Village Way!