Maintenance Manager

Loc8me; Aberystwyth, Cardiff, Swansea; Remote; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Competitive salary package

Birthday off (paid)

Christmas Eve off (weekday)

Additional paid holiday entitlement

TOIL

Job summary

Loc8me in Wales is seeking a proactive Maintenance Manager to lead our property maintenance across South Wales, including Cardiff, Swansea and Aberystwyth. You’ll manage a team of Maintenance Operatives and ensure reactive and planned maintenance is completed safely and to a high standard.

You will oversee workloads, prioritise tasks, bring in external contractors when needed and manage refurbishment projects from start to finish.

Qualifications

• Strong practical knowledge of property maintenance and repairs.
• Experience managing tradespeople or a maintenance team.
• Experience overseeing reactive and planned maintenance workloads.
• Ability to prepare scopes of work, assess quotations and manage costs.
• Excellent organisational skills and ability to juggle priorities.
• Confidence to inspect works and challenge quality.
• Commercial awareness managing contractors and spend.
• Good understanding of health and safety in property maintenance.

Responsibilities

• Lead, develop and manage our Maintenance Operatives team.
• Allocate workloads, monitor productivity and quality, meet deadlines.
• Oversee reactive and planned maintenance, escalating when needed.
• Source, instruct and manage contractors; ensure compliance and safety.
• Manage refurbishment projects from scoping to sign-off with clear records.

Skills

Maintenance knowledge

Team management

Reactive & planned maintenance

Cost management

Health & safety

Contractor management

Communication

Job description

Home • Maintenance Manager

Maintenance

Maintenance Manager

• location_city Aberystwyth
• account_balance_wallet £40,000.00
• business_center Full time

Who we are

Join loc8me – Where Ambition Lives

loc8me isn’t your average lettings agency.

We’re a fast growing, nationwide student lettings business on a mission to deliver industry leading accommodation experiences for both our students and our landlords. We don’t do mediocre. We don’t stand still. We grow, we improve, and we raise the standard, constantly.

When you join loc8me, you join a company where

• Opportunity is real
• Progression is earned
• Standards are high
• Energy is contagious
• And ambition is encouraged

If you want a role where you can make an impact and not just fill a seat, keep reading.

The Role – Maintenance Manager

We are looking for a Maintenance Manager to lead the delivery of our property maintenance service across South Wales. You’ll manage our team of Maintenance Operatives and make sure reactive and planned maintenance is completed safely, efficiently and to a high standard.

You’ll oversee workloads, priorities and workmanship, bring in external contractors where specialist skills or extra capacity are needed, and manage refurbishment and improvement projects from start to finish. We’re looking for someone practical, organised and solutions-focused, who takes ownership and isn’t afraid to challenge poor workmanship.

This is a unique role where you will be covering our Cardiff, Swansea and Aberystwyth portfolios.

Key duties and requirements include:

• Leading, supporting and developing our team of Maintenance Operatives, and promoting a professional, customer-focused approach when working in occupied properties
• Allocating workloads and priorities, and monitoring productivity, quality and completion times
• Carrying out spot checks and quality inspections, and making sure any remedial work gets done
• Overseeing reactive and planned maintenance so jobs are prioritised and completed on time
• Regularly reviewing outstanding jobs to spot delays, recurring issues and anything needing escalation or extra resource
• Diagnosing more complex maintenance issues, agreeing the right repair solution and identifying preventative maintenance to reduce repeat repairs
• Deciding whether work should go to the in-house team or an external contractor
• Sourcing, instructing and managing contractors, including checking insurances and competency
• Inspecting completed works and approving them for payment only when the job is done right
• Carrying out property inspections to spot defects and future works before they become costly
• Managing refurbishment and improvement projects from scoping and quotes through to snagging and sign-off, coordinating operatives, trades and contractors to keep projects on time
• Monitoring project costs, progress and workmanship, handling variations and keeping clear project records (quotes, approvals, progress updates, photos and completion information)
• Making sure all work is carried out safely, with risk assessments, method statements and safe systems of work in place, and without compromising fire, gas, electrical or water safety compliance
• Managing maintenance tickets on our CRM, keeping jobs updated and closed promptly
• Reviewing and processing maintenance invoices, querying any discrepancies and keeping accurate records to support financial reporting
• Monitoring maintenance spend to make sure works deliver value for money, and flagging overspends early
• Using maintenance data and trends to identify recurring issues and find ways to improve efficiency and reduce cost
• Reporting on outstanding maintenance, team workload, contractor performance and key risks

Essential skills:

• Strong practical knowledge of property maintenance and repairs
• Experience managing tradespeople, maintenance operatives or a similar operational team
• Experience overseeing reactive and planned maintenance workloads
• Good knowledge of refurbishment and experience managing improvement or remedial projects
• The ability to prepare scopes of work, assess quotations and manage costs
• Excellent organisational skills and the ability to juggle multiple priorities
• The confidence to inspect and snag works and challenge poor-quality workmanship
• Commercial awareness and confidence managing contractors and spend
• A good understanding of health and safety in property maintenance
• Strong communication, leadership and people-management skills
• A practical, solutions-focused approach with the confidence to make decisions

Additional information

Why loc8me?

• You’ll be part of an ambitious, scaling business
• We invest in personal development and progression
• We encourage innovation and fresh thinking
• You’ll work alongside high-performing, driven people
• Your contribution genuinely makes a difference

Benefits:

• Competitive salary package
• Birthday off (paid)
• Christmas Eve off (when it falls on a weekday)
• Additional paid holiday entitlement – up to 3 extra days after 1 year of service
• Time Off in Lieu (TOIL)
• Enhanced maternity & paternity leave
• Pension scheme
• Employee Assistance Programme (EAP)
• Access to the loc8me Community Card (exclusive discounts)
• Referral bonus scheme
• Paid professional courses & qualifications
• Regular company social events
• Company car
• Company events
• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Referral programme

Work Location: On the road