Maintenance Handyperson

Citadines Holborn-Covent Garden London; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Citadines as a Maintenance Handyperson, where you'll implement maintenance policies and procedures, respond to maintenance requests, and enhance guest experiences. You'll benefit from genuine career growth opportunities and a supportive development culture in a diverse workplace. The role is crucial in ensuring our properties operate effectively and guests have memorable experiences.

Benefits

Career growth opportunities

On-the-job training

Travel allowance for commute

PERKBOX subscription with retail discounts

Employee Assistance Programme

Refer a Friend bonus

Staff rate for stays

30 days accommodation for relocating staff

Qualifications

• Strong technical skills required.
• Good communication and organizational skills aligned with guest expectations.
• A second language is advantageous.

Responsibilities

• Implementing maintenance standards and procedures.
• Responding to job log system-registered works.
• Monitoring engineering stock levels.

Skills

Technical skills

Communication skills

Organizational skills

Willingness to learn

Education

Good command of English

Job description

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Citadines Holborn Covent Garden is seeking a confident Maintenance Handyperson to become part of our team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis.

You will report to the Maintenance Manager, supporting our goal of providing guests with memorable experiences of the city.

As our Maintenance Handyperson, you will be responsible for:

• Implementing policies, standards, and procedures for Water Hygiene, Energy Conservation, Fire Prevention, and other safety programs, along with effective preventative and routine maintenance inspections.
• Responding to job log system-registered works and completing all assigned jobs within targeted timescales.
• Monitoring engineering stock levels, logging shift activities regularly, and communicating appropriately when needed.
• Reporting hazards or defects to senior management.
• Processing handovers in line with company guidelines.

To succeed as our Maintenance Handyperson, we require:

• Strong technical skills and a willingness to learn.
• The ability to enhance the guest experience throughout the hotel.
• Good communication and organizational skills aligned with guest expectations.
• A good command of English is essential; a second language is advantageous.

This is your opportunity to join our team as a Maintenance Handyperson. We focus on your professional and personal development and offer:

• Genuine career growth opportunities.
• Valuable on-the-job training, access to our digital learning platform, and other development opportunities.
• A travel allowance for each working day to assist with your commute.
• A PERKBOX subscription with benefits, retail discounts, and savings from day one.
• Employee Assistance Programme.
• Refer a Friend bonus.
• Upon passing probation, a special staff rate for stays at our European properties.
• Staff incentives based on team performance.
• If relocating, 30 days of accommodation within our properties while securing permanent lodging.

About Us

Citadines is a brand of The Ascott Limited.

At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.

As a trusted hospitality company, Ascott’s presence spans Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its offerings include serviced residences, coliving properties, hotels, and independent senior living apartments. Our award-winning brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu, and Yello. Through the Ascott Star Rewards (ASR) loyalty program, members enjoy exclusive privileges and offers at participating properties.

Trading as: Citadines by The Ascott Limited