Maintenance Assistant (Casual)

Kew Green Hotels; York and North Yorkshire; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Fully funded apprenticeships

Discounts on hotel stays

Gym and leisure facilities access

Wellbeing support

Job summary

Kew Green Hotels is seeking a practical Maintenance Assistant to support upkeep across guest rooms, public areas and back‑of‑house spaces. Reporting to the Maintenance Manager, you will perform basic plumbing, carpentry, painting and electrical tasks, carry out safety checks, and support preventative programmes to keep equipment in good order.

This hands-on role requires initiative, the ability to work independently and a customer‑focused approach to maintain a high standard of guest experience.

Qualifications

• Experience in a maintenance or hands-on role (or a willingness to learn).
• Basic knowledge of plumbing, decorating or repairs.
• Proactive and practical approach to problem-solving.
• Ability to work independently.
• Strong communication skills and a professional attitude.
• Commitment to health, safety and compliance standards.
• Flexible to respond to changing priorities.

Responsibilities

• Carrying out a range of maintenance tasks including basic plumbing, carpentry, painting, decorating and minor electrical work.
• Responding promptly to maintenance issues across guest rooms, public areas and back-of-house spaces.
• Supporting preventative maintenance programmes to ensure equipment and facilities remain in good working order.
• Conducting regular safety checks, including fire alarm testing and compliance checks.
• Identifying and escalating any safety risks or defects promptly.
• Working collaboratively with all departments to support smooth hotel operations.

Skills

Maintenance experience

Hands-on approach

Plumbing basics

Decorating basics

Problem solving

Independent worker

Communication skills

Job description

We're looking for a practical and reliable Maintenance Assistant to support the upkeep of our hotel. You'll play a key role behind the scenes, ensuring everything from guest rooms to public areas is well maintained, safe and fully operational. Reporting to the Maintenance Manager, you'll support both preventative and reactive maintenance, helping to deliver a high-quality environment that enhances the overall guest experience. About the Role You’ll support the day-to-day maintenance of the hotel, ensuring all areas remain functional, safe and well presented.,

Key Responsibilities

• Carrying out a range of maintenance tasks including basic plumbing, carpentry, painting, decorating and minor electrical work.
• Responding promptly to maintenance issues across guest rooms, public areas and back-of-house spaces.
• Supporting preventative maintenance programmes to ensure equipment and facilities remain in good working order.
• Conducting regular safety checks, including fire alarm testing and compliance checks.
• Identifying and escalating any safety risks or defects promptly.
• Working collaboratively with all departments to support smooth hotel operations.

Benefits and Development

• Career development through fully funded apprenticeships and our internal development programme.
• Discounts on hotel stays and a variety of major retailers, restaurants and days out.
• Free use of our gyms, pools, and leisure facilities.
• 24/7 access to wellbeing, financial, and legal support.

You’re hands‑on, dependable and take pride in your work. You enjoy problem‑solving and keeping things running smoothly in a fast‑paced environment. We’re looking for someone who brings:

Desired Skills

• Experience in a maintenance or similar hands‑on role (or a strong willingness to learn).
• Basic knowledge of general maintenance tasks such as plumbing, decorating or repairs.
• A proactive and practical approach to problem‑solving.
• The ability to work independently.
• Strong communication skills and a professional attitude.
• A commitment to health, safety and compliance standards.
• A positive, can‑do attitude and flexibility to respond to changing priorities.

Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people‑driven business that’s passionate about performance, guest experience, and creating hotels and teams that make us proud.

At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive.

If you need any adjustments during the recruitment process, just let us know at [e-mail] - we’re here to support you.