Maintenance Assistant

Places for People; York and North Yorkshire; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Training and development

Discounts and offers

Job summary

Places for People – PfP Students is hiring a Maintenance Assistant to cover the summer period at the University of York, YO10 5GE. You will join a site-based team or work independently to deliver planned and reactive maintenance to a high standard, while minimising disruption to occupants and maintaining customer satisfaction.

Working hours are 8am to 5pm, five days a week, with one hour unpaid lunch, and an on-call rota outside hours. A basic DBS check is mandatory.

Qualifications

• Experience in a similar role (construction or maintenance).
• Customer service experience is desirable.
• Excellent communication skills are essential.

Responsibilities

• Deliver planned and reactive maintenance on a large site.
• Manage workload effectively whether in a team or individually.
• Ensure the site is maintained with minimal occupant disruption and high customer satisfaction.

Skills

Experience in a similar role

Customer Service experience

Excellent communication skills

Job description

At PfP Students, we create and manage places where students can feel safe, supported and ready to make the most of university life. As part of Places for People, the UK's leading Social Enterprise, we partner with universities to deliver expert facilities management and a better experience for the students who call our accommodation home.

As the UK's leading Social Enterprise, we move lives forward every day by building, managing and supporting thriving Communities.

From new homes, social housing and student accommodation to leisure, education and Community initiatives, our work makes a positive difference to millions of People across the UK.

And that takes People who care about doing the right thing. People who are ambitious, ready to grow and motivated to make a difference through the work they do.

We're looking for Colleagues who bring energy, curiosity and ownership. People who enjoy being challenged, support those around them and want to keep raising the bar. Because when we perform at our best, we create more opportunities to invest in our Customers, our Communities and each other.

Experience matters, but it's only part of the story. If you share our values and want to build a career where your work has real impact, we'd love to hear from you.

More About Your Role

We are looking to hire a Maintenance Assistants to cover the summer period. You will be working on a large site and expected to carry out summer maintenance to a high standard. Working either as part of team or individually, you will be expected to manage your workload effectively. You'll deliver planned and reactive maintenance, working to ensure the site is maintained, while ensuring minimal inconvenience to the occupants and keeping customer satisfaction at the forefront of your mind.

This role is based on site 5 days a week at University of York, York, YO10 5GE with working hours of 8am – 5pm with 1 hour unpaid lunch. You will also be on an on call rota outside of working hours.

At Places for People, we prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position.

For more information please download our job profile available on our website.

More About You

Experience in a similar role is desired though not essential. You will possess a positive attitude and provide excellent customer service to those around you. You will be compliant with Health and Safety and manage tasks end to end.

• Experience in a similar role (construction or maintenance),
• Customer Service experience,
• Excellent communication skills.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Training anddevelopment
• Extra perks including huge discounts and offers from shops, cinemas and muchmore.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

Armed Forces

We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.

Disability Confident

We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.

Neurodivergent

Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking.