Maintenance Assistant

Aimbridge Hospitality; Willerby; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Industry training

Staff discounts

Stream savings

Employee support programme

Incentives

Flexible working

Staff meals

Gym access

Career breaks

Free parking

Job summary

Aimbridge Hospitality in Willerby is seeking a proactive Hotel Maintenance Assistant to keep our facilities, equipment, and grounds in top condition and ready for guests and staff. You will respond to maintenance requests, perform routine tasks, and coordinate with contractors to ensure timely repairs.

The role requires basic technical knowledge, strong communication, and excellent time management to prevent issues and support smooth hotel operations while delivering a first-class guest

Qualifications

• Basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC, and other hotel equipment.
• Strong communication and customer service skills are essential.
• Eye for detail to identify issues before they escalate.
• Ability to prioritise tasks and manage time effectively.

Responsibilities

• Respond to maintenance requests from guests and staff.
• Perform routine maintenance tasks to keep facilities in good working order.
• Troubleshoot and repair equipment as needed.
• Coordinate with vendors and contractors for work orders.
• Ensure facilities are clean, safe and well-maintained for guests and employees.

Skills

Maintenance basics

Customer service

Attention to detail

Time management

Technical literacy

Tools

Maintenance software

Job description

As Hotel Maintenance Assistant you'll be responsible for ensuring the hotel's facilities, equipment, and grounds are well-maintained and in good working order. The role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel's facilities are clean, safe, and well-maintained for guests and employee This role is unlike any other in our hotel and you'll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay. What do we need from you?

• Basic knowledge of maintenance and repair techniques: You will have a basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC, and other equipment commonly found in hotels.
• Communication and customer service skills: The role requires interacting with guests and colleagues, so strong communication and customer service skills are essential.
• Attention to detail: You'll need an eye for detail to be able to identify potential maintenance issues before they turn into bigger problems.
• Time management: You'll need to be able to effectively manage your time to prioritise key hotel projects
• Technical skills: Basic knowledge of computer systems, software programs and digital tools such as maintenance management software and online scheduling tools would be highly advantageous to allow you to track work orders, manage inventory, and communicate with other departments. Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other., Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'.

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Flexible working opportunities
• Staff meals on duty
• Access to hotel gym facilities
• Career and lifestyle breaks - Allowing you to take time off for key life events.
• Free staff parking