Maintenance Assistant

Aimbridge Hospitality; Greater London; Sur place; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Industry leading training and career发展

Hotel discounts portfolio wide

Staff meals on duty

Paid breaks

Live-in accommodation available

Free staff parking

Résumé du poste

Aimbridge Hospitality is seeking a Hotel Maintenance Assistant in Greater London to ensure facilities, equipment and grounds are well-maintained and safe for guests and staff. You will respond to maintenance requests, perform routine tasks, troubleshoot and repair equipment, and coordinate with vendors to keep the hotel in top condition, reflecting our brand standards.

The role emphasizes delivering an exceptional guest experience and living through our brand values, with training and

Qualifications

• Basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC and hotel equipment.
• Strong communication and customer service skills are essential for guest and team interaction.
• Eye for detail to identify potential issues before they become bigger problems.
• Ability to manage time to prioritise hotel projects.
• Basic knowledge of computer systems and digital tools to track work orders and inventories.

Responsabilités

• Respond to maintenance requests from guests and staff.
• Perform routine maintenance tasks and basic repairs.
• Troubleshoot and repair equipment as needed.
• Coordinate with vendors and contractors for external work.
• Ensure hotel facilities are clean, safe and well-maintained for guests and employees.

Connaissances

Basic maintenance knowledge

Communication skills

Attention to detail

Time management

Technical skills

Outils

Maintenance management software

Online scheduling tools

Description du poste

As Hotel Maintenance Assistant you'll be responsible for ensuring the hotel's facilities, equipment, and grounds are well-maintained and in good working order. The role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel's facilities are clean, safe, and well-maintained for guests and employee This role is unlike any other in our hotel and you'll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

• Basic knowledge of maintenance and repair techniques: You will have a basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC, and other equipment commonly found in hotels.
• Communication and customer service skills: The role requires interacting with guests and colleagues, so strong communication and customer service skills are essential.
• Attention to detail: You'll need an eye for detail to be able to identify potential maintenance issues before they turn into bigger problems.
• Time management: You'll need to be able to effectively manage your time to prioritise key hotel projects
• Technical skills: Basic knowledge of computer systems, software programs and digital tools such as maintenance management software and online scheduling tools would be highly advantageous to allow you to track work orders, manage inventory, and communicate with other departments.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other. What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include, At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'

Benefits and Perks

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Minimum of 28 days holiday
• Staff meals on duty
• Paid breaks
• Starting salary above national minimum wage
• Live-in accommodation available
• Access to hotel gym facilities
• Free staff parking
• A day in the life of…