Maintenance Assistant

Hilton; Watford; On-site; Full time

Job summary

Join Hilton as a Maintenance Assistant, where no two days are the same! You will perform vital maintenance tasks ensuring guest satisfaction and safety, while enjoying competitive pay and perks including career growth opportunities and a supportive environment. Become part of a team that values inclusivity and effective communication to create unforgettable experiences for our guests.

Benefits

Smart uniform provided and laundered

Free and healthy meals when on duty

Career development programs

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Discounted dental and health cover

Free parking

Accommodation available with all bills included

1 night stay with breakfast as a guest experience

Qualifications

• Demonstrated previous maintenance experience including electrical, plumbing, or painting.
• Maintain high grooming standards and customer service focus.

Responsibilities

• Carry out maintenance work to the highest standards.
• Implement safety and statutory requirements during repairs.
• Maintain green areas and car parks when applicable.

Skills

Positive attitude

Good communication skills

High level of customer service

Excellent grooming standards

Flexibility

Ability to work independently or in teams

Education

Relevant qualifications for the role

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Hourly pay of £13.21 an hour

A WORLD OF REWARDS

• Smart uniform provided and laundered
• Free and healthy meals when on duty
• Grow your Career
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Subsidised Taxi Scheme
• Accommodation available with all billsincluded
• Guest Experience Day: 1 night stay with breakfast
• Modern and inclusive Team Member’s areas

A Maintenance Assistant is responsible for carrying out appropriate maintenance work promptly and to the highest standards to deliver an excellent Guest and Member experience.

What will I be doing?

As a Maintenance Assistant, you are responsible for carrying out appropriate maintenance work promptly and to the highest standards to deliver an excellent Guest and Member experience. A Maintenance Assistant will also be required to follow all company statutory and legal regulatory requirements during repairs. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Implement company statutory and legal requirements including fire, health and safety, hygiene, electricity at work, and all local by-laws
• Respond to all enquiries promptly
• Carry out maintenance repair work and ensure the appropriate PPE is worn during all repairs
• Maintain the green areas and car parks when applicable
• Follow planned preventative maintenance programmes
• Ensure good relationships with internal and external customers and contractors
• Ensure energy conservation initiatives are implemented
• Follow C.O.S.H.H regulations, in particular the storage of hazardous substances
• Attend additional training suitable to the role

What are we looking for?

A Maintenance Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous maintenance experience including electrical, plumbing or painting and decorating
• Relevant qualifications for the role

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels -Hilton Brands | Global Hospitality Company