Maintenance Assistant

Hampton by Hilton Manchester Northern Quarter; Manchester; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Room discounts

Birthday holiday

Course sponsorship

30% F&B discount at RBH hotels

Flexible scheduling

Life Insurance

Employee assistance

Job summary

RBH Hospitality Management is seeking a hands-on maintenance professional for Hampton by Hilton Manchester Northern Quarter. You will support the Maintenance Manager in keeping guest rooms, public areas, and back-of-house spaces safe, clean, and well-presented to ensure a high-quality guest experience.

You will perform routine maintenance, minor repairs, and participate in preventative programmes while collaborating with colleagues across departments to deliver smooth operations and a welcoming

Qualifications

• Hands-on approach to practical maintenance tasks.
• Strong problem-solving skills with a proactive mindset.
• Ability to work independently or as part of a team.
• High attention to detail and pride in maintaining high standards.

Responsibilities

• Support the Maintenance Manager in keeping guest areas and back-of-house spaces safe, functional and well-presented.
• Carry out routine maintenance tasks, repairs, and minor improvements across the hotel.
• Assist with preventative maintenance programmes and identify issues before they escalate.
• Respond promptly to maintenance requests from guests and colleagues to minimise disruption.
• Conduct regular checks of hotel equipment and spaces and report concerns.
• Support contractors on site, ensuring safety and adherence to procedures.
• Help maintain accurate maintenance records and complete job logs.
• Ensure tools and work areas are clean, organised and compliant with health & safety.
• Assist with room refurbishments, decorating, and general upkeep.
• Collaborate with all departments to support daily operations and guest experience.

Skills

Hands-on

Problem-solving

Independent work

Teamwork

Attention to detail

Organisational skills

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Nestled in Manchester's trendy Northern Quarter, Hampton by Hilton offers 221 rooms with a fresh, modern style right in the city's creative and cultural hub. The hotel features a vibrant breakfast area, a 24-hour fitness center, and a cozy lobby bar, all designed to reflect the area's unique character. With its lively surroundings and modern amenities, Hampton by Hilton Manchester Northern Quarter provides a dynamic and inviting setting in one of Manchester's most exciting neighborhoods.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An extra day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

• Support the Maintenance Manager in maintaining the hotel's high standards, ensuring guest rooms, public areas, back-of-house spaces, and facilities are safe, functional, and well-presented at all times.
• Carry out routine maintenance tasks, repairs, and minor improvement works across the hotel to help deliver an excellent guest experience.
• Assist with the preventative maintenance programme, helping to identify and resolve issues before they become larger problems.
• Respond promptly to maintenance requests from guests and colleagues, working efficiently to minimise disruption to hotel operations.
• Conduct regular checks and inspections of hotel equipment, plant areas, bedrooms, and public spaces, reporting any concerns to the Maintenance Manager.
• Support contractors and external service providers when on site, ensuring work is carried out safely and in line with hotel procedures.
• Help maintain accurate maintenance records, completing job logs and reporting completed works as required.
• Ensure all tools, equipment, and work areas are kept clean, organised, and compliant with health and safety requirements.
• Assist with room refurbishments, decorating projects, furniture repairs, and general upkeep of the property.
• Work closely with all departments to support daily operations and contribute to a safe, welcoming, and well-maintained environment for guests and team members.

WHAT WE NEED FROM YOU

• Previous experience in a maintenance, handyman, facilities, or engineering role is desirable, although training can be provided for the right candidate.
• Good practical knowledge of general building maintenance, including basic plumbing, electrical, decorating, and repair work.
• A hands-on approach with strong problem-solving skills and the ability to work independently or as part of a team.
• Strong attention to detail and pride in maintaining high standards throughout the hotel.
• Good organisational skills, with the ability to prioritise tasks and respond to changing operational needs.
• A positive attitude and willingness to learn new skills and develop within the maintenance function.
• Understanding of health and safety requirements and a commitment to working safely at all times.
• Flexibility to work a variety of shifts, including occasional evenings, weekends, and emergency call-outs when required.
• A genuine commitment to supporting colleagues and creating a safe, comfortable, and enjoyable experience for our guests.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact [e-mail]

Compensation: To be discussed