Maintenance Assistant

Leonardo Hotel Management (UK) Limited; Exeter; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Special hotel room rates

Wellbeing calendar

Training programmes with progression

Talent referral scheme

Recognition vouchers

Job summary

Leonardo Hotel Management (UK) Limited is seeking a Maintenance Assistant to support the smooth operation of the hotel’s maintenance department. You will address maintenance issues, perform minor repairs, and work as part of a vibrant team to ensure guests have an excellent stay.

The role emphasises proactive problem-solving, good communication, and a willingness to learn new skills within a dynamic hospitality environment.

Qualifications

• Basic general maintenance skills required.
• Excellent communication within hotel teams.
• Energetic, willing to learn and try new tasks.

Responsibilities

• Support the Maintenance Manager to keep hotel operations running smoothly.
• Address maintenance issues proactively and perform minor fixes.
• Collaborate with other hotel departments to deliver a high standard guest experience.

Skills

Basic maintenance

Communication skills

Team player

Job description

Be Yourself - Be a Bold Team Player - Be Leonardo

Once you're part of the team, you're part of the Leonardo community of over 55 hotels across the UK & Ireland! The Maintenance Assistant will support the smooth running and objectives of the Maintenance department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel.

You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.

As a Maintenance Assistant, you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support the Maintenance Manager and keep things running like clockwork. Take a deep breath because you'll be stepping into a busy role! You'll be proactively addressing maintenance issues and performing minor fixes whilst working as part of a vibrant team to ensure all guests have an excellent stay with us.

If you're our ideal Maintenance Assistant, you will:

• Be motivated to seek further development and learn new skills
• Be a great communicator, as you're a key member of our hotel team
• Be energetic and keen to give anything a try, even if it's new to you!
• Already have some basic general maintenance skills

Some of the perks our Maintenance Assistant could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job-related training programmes with clear paths for progression

We're committed to creating a workplace where every individual - regardless of background, identity, or lived experience is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a Maintenance Assistant?

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality! We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.