Maintenance Assistant

Head Office; City of Westminster; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Meals on shift

Staff discounts across venues

Enhanced benefits including sick pay &

Long service recognition

Job summary

BVC Hospitality is seeking a proactive Maintenance Engineer to ensure the upkeep, safety, and smooth operation of our venues across London. This hands-on role requires diagnosing faults, performing repairs, and coordinating with venue teams.

You will manage planned maintenance, support site inspections and contractor activity, and help keep assets compliant. A flexible, organised approach and willingness to travel between London venues are essential.

Qualifications

• Proven experience in maintenance, engineering or facilities roles.
• Hands-on knowledge of building systems including plumbing and electrical.
• Strong health and safety awareness and documentation skills.
• Excellent organisation and ability to prioritise tasks across sites.
• Clear communication with venue teams, managers and contractors.
• Proactive approach to identify and solve technical issues.

Responsibilities

• Execute and coordinate day-to-day maintenance across venues.
• Act as a key contact for maintenance requests; assess, prioritise and resolve promptly.
• Carry out repairs including plumbing, electrical, carpentry, and decorating.
• Monitor maintenance systems; update and close requests within timescales.
• Conduct regular site inspections to identify safety and operational issues.
• Check contractor attendance and ensure supporting documentation is complete.
• Maintain accurate asset, maintenance, and compliance records.
• Support inspections and remedial works related to fire safety and electrical systems.
• Monitor stock levels of tools, equipment and materials.
• Identify recurring faults and propose long-term technical solutions.
• Respond to urgent maintenance issues and support venues during emergencies.
• Support new venue openings, refurbishments and engineering projects.

Skills

Maintenance experience

Technical skills

Health & safety

Organisational skills

Communication

Problem solving

Travel flexibility

Job description

ABOUT US

BVC Hospitality is a leading hospitality company, home to renowned brands such as NAC, Le Cafe NAC, 74 Duke, Crème, and Supernova. We are committed to delivering exceptional guest experiences through high-quality food, beverage, and service in vibrant, welcoming spaces.

As we continue to grow, we are looking for an experienced, hands‑on, and highly organised Maintenance Engineer to support the upkeep, safety, and smooth operation of our venues.

POSITION SUMMARY

The Maintenance Engineer is a hands‑on operational role responsible for executing and coordinating maintenance activities across BVC Hospitality venues.

You will act as a key point of contact for day‑to‑day maintenance issues, ensuring faults are assessed, prioritised, and resolved efficiently. You will work closely with venue teams to ensure all sites are safe, operational, and maintained to a high standard.

We are seeking someone with strong practical engineering and maintenance knowledge, excellent organisational skills, and a proactive approach. The successful candidate will be comfortable completing repairs directly, overseeing specialist contractors, supporting planned preventive maintenance, and helping reduce recurring technical issues across the business.

KEY RESPONSIBILITIES

• Execute and coordinate day‑to‑day maintenance activities across BVC Hospitality venues.
• Act as a key point of contact for maintenance requests, ensuring issues are assessed, prioritised, and resolved promptly.
• Carry out technical repairs and general maintenance works, including plumbing, electrical troubleshooting, carpentry, decorating, and equipment repairs.
• Monitor maintenance reporting systems and ensure all requests are updated and closed within agreed timescales.
• Conduct regular site inspections to identify technical, safety, and operational issues.
• Check contractor attendance, completed works, and supporting documentation.
• Assist with maintaining accurate asset, maintenance, and compliance records.
• Support statutory inspections, audits, and remedial works relating to fire safety, gas, electrical systems, water hygiene, and other compliance requirements.
• Monitor stock levels of tools, equipment, and essential engineering materials.
• Identify recurring faults and recommend practical, long‑term technical solutions.
• Respond to urgent maintenance issues and support venues during operational emergencies.
• Support new venue openings, refurbishments, and engineering projects when required.

KEY REQUIREMENTS

• Engineering/Maintenance Experience – Proven experience in a maintenance, engineering, or facilities role, ideally within hospitality or another fast‑paced multi‑site environment.
• Hands‑On Technical Skills – Practical knowledge of building and systems maintenance, including plumbing, electrical, carpentry, decorating, and equipment repairs.
• Health and Safety Awareness – Good understanding of safe working practices and general UK health and safety requirements.
• Highly Organised – Strong planning, prioritisation, and record‑keeping skills, with excellent attention to detail.
• Strong Communicator – Able to communicate clearly and professionally with venue teams, managers, suppliers, and contractors.
• Proactive Problem Solver – Takes ownership of issues, responds calmly under pressure, and focuses on practical technical solutions.
• Flexible and Reliable – Willing to travel between our London venues and respond to urgent operational requirements when necessary.

WHAT WE OFFER

• Work‑life balance, flexible working arrangements, and meals on shift.
• Generous discounts, including 50% off across all BVC Hospitality venues and hospitality discounts through the CODE app.
• Enhanced benefits, including company sick pay, maternity and paternity leave, and holiday pay.
• Recognition and rewards celebrating long service and outstanding performance.

Compensation: Competitive salary