Maintenance Assistant

TN United Kingdom; Cambridge; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Maintenance Technician to ensure the smooth operation of their facilities. This role involves rectifying maintenance issues, conducting inspections, and ensuring a safe environment for guests and staff. The ideal candidate will have a strong background in hotel maintenance, excellent communication skills, and a passion for customer service. Join a team that values your contributions and offers numerous perks, including discounts and recognition incentives, in a dynamic and supportive work environment. If you thrive in fast-paced settings and enjoy making guests smile, this opportunity is for you.

Benefits

Company Discount on Rooms

Free Night Stays

Recommend a Friend Scheme

Discounts and Cashback Offers

24/7 Employee Assistance Program

Food & Beverage Discounts

Recognition Incentives

Complimentary Meal on Duty

Parking for Vehicles

Qualifications

• Previous experience in hotel maintenance is essential.
• Ability to work various shifts and maintain high grooming standards.

Responsibilities

• Rectify maintenance issues and carry out regular inspections.
• Ensure guest safety and maintain a secure environment.
• Perform painting, plumbing, and electrical tasks as needed.

Skills

Health and Safety Knowledge

Multi-tasking

Communication Skills

Problem-solving

Customer Service

Education

Electric and Plumbing Qualifications

Tools

Basic Plumbing Tools

Basic Electrical Tools

Job description

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Responsibilities

• To rectify any maintenance issues within the hotel on a daily basis as agreed by the Maintenance Manager / Operations Manager.
• Carry out regular hotel inspections to identify maintenance requirements.
• Carry out structured PPM (Pre-Preventative Maintenance) to a high standard of finish.
• Ensure guest safety by eliminating potential risks and hazards.
• Ensure that a safe and secure environment for guests, staff, and visitors is maintained.
• To ensure that all equipment is operated in line with trained instructions and is maintained in a clean working condition.
• Store and use all hazardous substances in line with trained instructions.
• To prioritise and complete all jobs according to departmental standards and within an appropriate timeframe and where this is not possible to ensure that guests and relevant managers are informed.
• Ensures that all work complies with safety standards.
• Interaction with all departments as and when required.
• Painting, Wall repairs.
• Basic plumbing: Unblocking, fixing leaks, replacing taps/sinks/toilets.
• Basic electrical: Isolating and replacing like for like items.
• General maintenance tasks.

What We Are Looking For

• Must have previous experience in a similar role, ideally from a hotel environment.
• A good knowledge of Health and Safety.
• Must have the ability to multi-task and make sound decisions in a fast-paced environment.
• Good communication and excellent grooming standards.
• Able to work various shift patterns - morning, afternoon/evening, and weekends.
• Passionate and willing to learn.
• Positive attitude and someone who makes our guests smile.
• Genuinely friendly and caring.
• Electric and plumbing qualifications would be advantageous.

The Perks

• Company Discount on rooms plus free night stays each year.
• Generous recommend a friend scheme.
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal.
• Access to a 24/7 Employee Assistance Program.
• Discounts off the hotel food & beverage.
• Recognition incentives.
• Complimentary meal on duty in the Team Member canteen.
• Parking for cars, mopeds, scooters, and bicycles.