Maintenance Apprentice

Hilton Worldwide, Inc.; London; On-site; Full time

Job summary

Join Hilton Worldwide as a Maintenance Apprentice and develop your skills in property maintenance. This 15-month programme provides valuable experience while you carry out essential maintenance tasks, ensuring a high-quality guest experience. Enjoy competitive hourly pay, personal development opportunities, and a range of unique rewards.

Benefits

Free, healthy meals when on duty

28 days holiday including bank holidays

Discounted hotel nights plus 50% off Food and Beverages

Personal Development programmes

Dedicated 1-2-1 support throughout apprenticeship

Functional Maths and English skills training

Team Member Referral Program

High street discounts

Free Parking

Modern and inclusive Team Member areas

Qualifications

• Positive attitude and good communication skills are essential.
• Commitment to high standards of customer service required.
• Ability to work independently or in teams is necessary.

Responsibilities

• Carry out maintenance work promptly and to high standards.
• Respond to inquiries and maintain good relationships with customers.
• Follow legal requirements related to health and safety.

Skills

Positive attitude

Good communication skills

Customer service commitment

Flexibility

Teamwork ability

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE

As a Maintenance Apprentice with Hilton you will be working towards a Property Maintenance OperativeLevel 2 Apprenticeship standard over the course of 15 months.

A WORLD OF REWARDS

·Hourly Rateof£12.27

·Free,healthyand high qualitymealswhen on duty

·Grow your Career

·Personal Developmentprogrammes designed to support you at every step of your career

·A chance to make a differencethrough our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)

·Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

·Team Member Referral Program

·High street discounts:with Perks at Work

·Holiday:28 daysincluding bank holidays (increasing yearly to up to 33 days)

·Discounted dental and health cover

·Free Parking

·Modern and inclusiveTeam Member’s areas

·Dedicated 1-2-1 support throughout your apprenticeship

·Functional Maths and English skills offered alongside the programme

A Maintenance Assistant is responsible for carrying out appropriate maintenance work promptly and to the highest standards to deliver an excellent Guest and Member experience.

What will I be doing?

As a Maintenance Assistant, you are responsible for carrying out appropriate maintenance work promptly and to the highest standards to deliver an excellent Guest and Member experience. A Maintenance Assistant will also be required to follow all company statutory and legal regulatory requirements during repairs. Specifically, you will be responsible for performing the following tasks to the highest standards:

·Implement company statutory and legal requirements including fire, health and safety, hygiene, electricity at work, and all local by-laws

·Respond to all enquiries promptly

·Carry out maintenance repair work and ensure the appropriate PPE is worn during all repairs

·Maintain the green areas and car parks when applicable

·Follow planned preventative maintenance programmes

·Ensure good relationships with internal and external customers and contractors

·Ensure energy conservation initiatives are implemented

·Follow C.O.S.H.H regulations, in particular the storage of hazardous substances

·Attend additional training suitable to the role

·Complete all aspects of the apprenticeship programme

What are we looking for?

A Maintenance Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·Positive attitude

·Good communication skills

·Committed to delivering a high level of customer service

·Excellent grooming standards

·Flexibility to respond to a range of different work situations

·Ability to work on their own or in teams

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels -Hilton Brands | Global Hospitality Company

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