Maintenance Administrator

Haven; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Dining discount

Employee discounts

Free facilities access

Professional training support

Job summary

Haven is seeking a Maintenance Hub Administrator to support the Facilities Team across the park. You will coordinate maintenance tasks, manage goods-in processes, stock records, and liaise with contractors to ensure schedules, locations and compliance are met.

The role requires strong organisational skills, good communication, and the ability to handle multiple tasks in a busy environment while upholding health and safety standards.

Qualifications

• Strong organisational and administrative skills.
• Experience in stock, asset management, or goods-in processes.
• Excellent communication and problem-solving abilities.
• Proficiency in using IT systems; training provided.
• Ability to manage multiple tasks in a busy environment.
• Proactive, team-oriented approach.

Responsibilities

• Coordinate and schedule maintenance tasks, ensuring timely responses.
• Manage goods-in processes, receipts and deliveries.
• Oversee stock and asset management with accurate records.
• Liaise with contractors to manage schedules and compliance.
• Maintain work orders, inspections and compliance data.
• Monitor tool/inventory levels and arrange replenishments.
• Act as hub between maintenance, contractors, and other departments.
• Support adherence to Health & Safety protocols.
• Provide excellent service to guests, owners, and team members.

Skills

Organisational skills

Stock management

Goods-in processes

Contractor liaison

IT systems

Communication

Multitasking

Team player

Job description

**Position:** Maintenance Hub Administrator **Type:** Full-Time / Permanent **Pay Rate:** Salary/Competitive Join our One Great Team here at Haven as a Maintenance Hub Administrator, where you’ll provide essential support to the Facilities Team to ensure the smooth and efficient operation of maintenance services across the park. We’re seeking an organised and proactive individual to help coordinate maintenance activities, manage records, and support our commitment to providing a safe, well-maintained environment for our guests and owners. **Key Responsibilities** - Coordinate and schedule maintenance tasks, ensuring timely responses to service requests. - Manage goods-in processes, including receiving, recording, organising deliveries and supplies. - Oversee stock and asset management, ensuring accurate records and efficient control systems. - Liaise with contractors to manage schedules, work locations, and compliance requirements. - Maintain records of work orders, inspections, and compliance checks, ensuring all data is up to date. - Monitor inventory levels of tools, equipment, and supplies, arranging replenishments when needed. - Act as a communication hub between the maintenance team, contractors, and other departments, ensuring seamless operations. - Support adherence to all Health & Safety protocols and compliance standards. - Provide exceptional customer service when addressing queries from guests, owners, and team members. **Requirements** - Strong organisational and administrative skills. - Experience in stock, asset management, or goods-in processes is advantageous. - Excellent communication and problem-solving abilities. - Proficiency in using IT systems and software (training provided). - Ability to manage multiple tasks and priorities in a busy environment. - A proactive, team-oriented approach. **What We Offer** - An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! **How to Apply** We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.