Main - Sales Assistant

Funky Pigeon; Scotland; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a Nights Sales Assistant to join their dynamic team. In this role, you will provide exceptional customer service and maintain high store standards during night shifts. With a shift pattern of 4 days on and 4 days off, you will enjoy a supportive environment where your contributions are valued. This position offers a competitive salary, a nights premium, and various employee benefits, including discounts and a pension scheme. If you have a passion for customer service and thrive in a team-oriented atmosphere, this opportunity is perfect for you!

Benefits

Employee Discounts

Paid Annual Leave

Pension Scheme

Employee Assistance Programme

Qualifications

• Passion for providing exceptional in-store customer experiences.
• Confidence in team communication and collaboration.

Responsibilities

• Deliver exceptional customer service and maintain store standards.
• Support stock replenishment and ensure store tidiness.

Skills

Customer Service

Teamwork

Communication

Adaptability

Job description

NIGHTS SALES ASSISTANT

Shift pattern is 4 days on/4 days off, with working hours of 8pm to 8am.

You must be over 18 for this position due to the nature of items sold in store.

An additional £1.50 nights premium is paid between the hours of 11pm and 5am.

As a Nights Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to deliver our store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

What being a Sales Assistant is all about:

• Delivering exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers.
• Meeting high standards of display and visual merchandising to help customers find what they’re looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for providing customers with an exceptional in-store experience.
• Confidence in communicating within the team.
• Motivation to achieve excellent results and standards.
• Adaptability to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy. Along with your salary, pension scheme, paid annual leave, and employee discounts, we offer a range of deals from retail partners to help you save money and make memories — whether enjoying a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Our Employee Assistance Programme is available to support your wellbeing, offering help and guidance for physical, mental, or financial concerns.

About us:

WHSmith has a remarkable heritage and is growing, especially in airports, hospitals, rail stations, and motorway services. Our aim is to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, providing an exceptional customer experience with the latest tech. We have strong partnerships with brands like M&S and Costa Coffee, broadening our offering to customers across the UK. Our goal is to make every one of life’s journeys better!

WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves with us.