Magic Elf - Manchester 2026

LaplandUK; Macclesfield; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Free hot meal per day

Free coffee, tea and soft drinks

20% discount in LaplandUK retail shops

Shuttlebus from local station

Job summary

LaplandUK is seeking a Magic Elf for a guest-facing, in-world role at Capesthorne Hall, Siddington, Macclesfield. You will escort families to Father Christmas, share Lapland stories, and help with photographs during visits.

Work in pairs across 8-hour shifts, performing and supporting operations to create a magical experience. Training is provided, with the season running from mid-October to 24 December 2026.

Qualifications

• Guest interaction skills to engage families in an in-world setting.
• Ability to work in pairs on a shift and maintain performance standards.
• Professional presentation and ability to follow event dress and conduct guidelines.

Responsibilities

• Escort families to Father Christmas and share Lapland stories.
• Welcome guests into Father Christmas' woodland cabin and manage photos.
• Provide a magical, memorable experience and balance performance with operations.

Skills

Guest interaction

Teamwork

Customer service

Job description

Role Overview:

The Magic Elf role is a highly interactive, guest-facing 'in-world’ role; they escort families to Father Christmas, sharing Lapland stories along the way! They also welcome families into Father Christmas' woodland cabin, taking photographs during the visit, and ensuring that guests have the most magical of experiences. They work in pairs throughout their 8 hour shift and have a mixture of performance & operational responsibilities.

Where is LaplandUK?

Lapland Manchester is based at Capesthorne Hall, Congleton Road, Siddington, Macclesfield, SK11 9JY.

Key Dates:

• PAID TRAINING: Your training plan will vary depending on your role. Training will take place on select dates between the end of October 2026 and the beginning of November 2026.
• LIVE EVENT: In 2026, Lapland Manchester will open on Saturday 7th November through to 24th December.

The contract will run from Mid-October to 24th December 2026.

• Hourly pay of £13.75 per hour, plus holiday pay paid at the end of the contract
• Free hot meal per day
• Free coffee, tea and soft drinks throughout shift
• 20% discount in LaplandUK retail shops on selected dates
• Shuttlebus (from designated local station to event site)

Working for LaplandUK is unlike any other role. By ‘Honouring Childhood Together’, we create memorable moments that families cherish forever.

We can’t wait to welcome you to our secret, magical world this year!

Customer Facing Role Requirements Where the Worker is in costume, will be expected to:

• Remove all jewellery and piercings (no clear replacements) - this includes tooth gems/grills.
• Have neatly groomed, natural coloured hair, and as an elf, have all long hair in plaits.
• If worn, religious head coverings must be a neutral colour of brown, beige, or navy.
• Arrive on shift with none or natural make-up (foundation if worn must look like your natural skin tone); minimal mascara, no false eye lashes and no false or painted nails.
• No tattoos are permitted from the collar bone up for all customer facing roles. In addition, no tattoos are permitted below elbow for Food & Beverage, and 2 inches below elbow for all other customer facing roles on site
• Leave all watches, including smart watches and phones securely in your locker.

Please note we require a minimum commitment of 3 shifts per week.