HOLD POOL - Magic Elf - Ascot 2026

LaplandUK; Greenham; Remote; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Paid training

Free hot meal

Free beverages (coffee/tea and softs)

20% shop discount

Shuttlebus

Job summary

LaplandUK is seeking a Magic Elf for Ascot. The role is highly interactive, guest-facing and in-world, involving guiding families, storytelling, and photography during a magic-filled visit to Father Christmas’ woodland cabin.

Training is paid on select dates between Oct and Nov 2026. The live event runs from Nov 7 to Dec 24, with shifts typically around 8 hours. The role offers hourly pay and several perks for staff.

Qualifications

• Customer-facing and interactive role in a live setting.
• Flexible to perform in a fast-paced environment.
• Good personal presentation and teamwork required.

Responsibilities

• Escort families and share Lapland stories during the visit.
• Welcome guests into Father Christmas' woodland cabin and take photographs.
• Ensure guests have a magical experience and smooth flow of the visit.

Skills

Guest-facing

Team player

Attention to detail

Job description

Please note, you are submitting your application to our hold pool for Magic Elf - Ascot - 2026 - we are now fully recruited but will be in touch if we are able to progress your application to join us for this season - this might happen at any time during October or November once we have a vacancy!

About Lapland:

Based on the original stories of Mike and Alison Battle 'Lapland', the show, is a ground-breaking immersive theatrical production that brings to life the mythical elven world of Father Christmas. Lapland celebrates the wonderment of childhood through our magical world, rich story telling & memory making experiences.

Role Overview:

The Magic Elf role is a highly interactive, guest-facing 'in-world' role; they escort families to Father Christmas, sharing Lapland stories along the way! They also welcome families into Father Christmas' woodland cabin, taking photographs during the visit, and ensuring that guests have the most magical of experiences. They work in pairs throughout their 8 hour shift and have a mixture of performance & operational responsibilities.

Where is LaplandUK?

Lapland Ascot is based at Whitmoor Forest, Swinley Road, Ascot, Berkshire, SL5 8BD.

Key Dates:

• PAID TRAINING: Your training plan will vary depending on your role. Training will take place on select dates between the end of October 2026 and the beginning of November 2026.
• LIVE EVENT: In 2026, Lapland London (Ascot) will open on Saturday 7th November through to 24th December.

The contract will run from Mid-October to 24th December 2026.

• Hourly pay of £13.75 per hour, plus holiday pay paid at the end of the contract
• Free hot meal per day
• Free coffee, tea and soft drinks throughout shift
• 20% discount in LaplandUK retail shops on selected dates
• Shuttlebus (from designated local station to event site)

Working for LaplandUK is unlike any other role. By 'Honouring Childhood Together', we create memorable moments that families cherish forever.

We can't wait to welcome you to our secret, magical world this year!

Customer Facing Role Requirements Where the Worker is in costume, will be expected to:

• Remove all jewellery and piercings (no clear replacements) - this includes tooth gems/grills.
• Have neatly groomed, natural coloured hair, and as an elf, have all long hair in plaits.
• If worn, religious head coverings must be a neutral colour of brown, beige, or navy.
• Arrive on shift with none or natural make-up (foundation if worn must look like your natural skin tone); minimal mascara, no false eye lashes and no false or painted nails.
• No tattoos are permitted from the collar bone up for all customer facing roles. In addition, no tattoos are permitted below elbow for Food & Beverage, and 2 inches below elbow for all other customer facing roles on site
• Leave all watches, including smart watches and phones securely in your locker.

Please note we require a minimum commitment of 3 shifts per week.