macOS Infrastructure Engineer - Central Government

Spinwell Global; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Spinwell Global Limited is seeking a macOS Infrastructure Engineer to support public sector EUC environments. The role is hybrid with 3 days in office across London, Glasgow, Bristol, York or Manchester, and SC clearance is noted.

You will design, implement, and maintain macOS device management, alongside Windows and mobile estates. You will join a collaborative team, deliver end-to-end device management solutions, and participate in change control and live-service support, with a focus on

Qualifications

• Experience managing and administering macOS systems with Jamf Pro.
• Strong Windows systems experience including AD, SCCM and Group Policy.
• Experience with Workspace One (Airwatch) for device management.
• Excellent problem solving and multi-disciplinary teamwork.
• Understanding of security considerations for end user devices.
• Proactive sharing of knowledge and change control experience.
• Experience supporting large user bases and monitoring systems.

Responsibilities

• Provide technical expertise on the macOS estate and design/deliver end user solutions via JAMF.
• Escalate to Live Service, perform root cause analysis and implement fixes.
• Create design/build documents for macOS End User Devices.
• Assist Windows and Mobile estates and support first line teams.
• Maintain and enhance the device platform and promote knowledge sharing.
• Carry out change control activities and document EUC infrastructure.

Skills

macOS administration

Jamf Pro

Windows administration

Active Directory

SCCM

Group Policy

Workspace One

Problem solving

Security awareness

Team collaboration

Change control

Tools

Jamf Pro

Active Directory

SCCM

Group Policy

Workspace One (Airwatch)

Job description

Role: macOS Infrastructure Engineer REF 106964
Contract Length: Until 26/03/2027
Location: Hybrid/London, Glasgow, Bristol, York or Manchester - 3 days per week in office
IR35: Inside
Pay Rate to Intermediary: Market Rate
Security Clearance: SC requested

About the Role

Spinwell is recruiting for a macOS Infrastructure Engineer an excellent opportunity within the public sector.

Key Responsibilities

• Provide technical expertise on the macOS estate, working with the other EUC Engineers and engineers from other teams as required. This will primarily involve providing technical skills to design and deliver solutions for macOS end user devices and their management through mobile device management tools such as JAMF.
• Be a crucial point of escalation for our Live Service, diving deep into root cause analysis and finding effective solutions.
• Creation of design and build documents for End User Devices - macOS as part of design work.
• Provide technical assistance on the Windows estate (client) and Mobile estate working with the other engineers and in other areas as required. This will primarily involve providing technical skills to assist first line teams.
• Work as part of the team, maintain and enhance the device platform, by providing expertise and creating opportunities for others to share and practise your knowledge
• Carrying out change control activities with precision and documenting our EUC infrastructure.

Essential Skills and Experience

• Extensive experience managing and administering macOS systems, including experience working with Jamf Pro for end user device management.
• Experience managing and administering Windows Systems, including experience working with Active Directory and related services such as SCCM and Group Policy
• Experience managing and administering mobile devices, for example working with Workspace One (Airwatch)
• Very strong and effective problem solving skills
• An understanding of technical security and its impact on the design and operation of end user devices
• Enthusiasm for sharing knowledge and working in a multi-disciplinary team
• Experience implementing planned changes to infrastructure and Change Control
• Experience of supporting infrastructure services for a large user base
• A strong understanding of pre-emptive maintenance and monitoring and demonstrable experience of the design and implementation of monitoring and alerting systems

Disability Confident Scheme

The client supports the Disability Confident Scheme and is committed to providing fair and inclusive recruitment opportunities. Candidates with a disability who meet the minimum essential criteria for the role may be eligible for an interview under the scheme. Where application volumes are particularly high, the client may shortlist those candidates who best meet the role requirements.

Armed Forces Covenant

The client supports the Armed Forces Covenant and is committed to helping veterans and military spouses or partners access employment opportunities. Eligible veterans and spouses or partners of Armed Forces personnel who meet the minimum essential criteria may qualify for an interview under the client's applicable recruitment scheme. Where application volumes are particularly high, shortlisting may be necessary.

Reasonable Adjustments

If you require reasonable adjustments at any stage of the recruitment process, or would prefer an alternative or more accessible method of communication, please let us know. We will work with you and the client to accommodate your needs wherever reasonably possible.

Candidate Privacy Notice

By applying for this vacancy, you acknowledge that Spinwell Global Limited will process your personal information for recruitment purposes and may contact you about other suitable opportunities. Your details may be retained for up to 24 months from your last meaningful interaction with us, in accordance with our Recruitment & Website Privacy Notice, available at www.spinwellglobal.com .